It is really important to set up a secure password for your email address so other people cannot access your important information. You can find detailed information on our web page 'Create Secure Passwords'.

Tips

• Avoid using your own surname, your date of birth, your pet's name, the word ‘password’ or simple number combinations such as ‘12345’ or ‘0000’
  
  

• Do not choose a complex password that you will not remember it.
  
  

• Pick something that is unique to you
  
  

•  Combine letters and numbers or symbols to make it harder to crack.
  
  

• Follow the instructions given by the service provider for typing a password, you might be required to start the password with a capital letter for example
  
  

• Use a password generator service

1. Open the 'Create a Google account' page

Go to 'Create a Google account' in a web browser tab. NB. You must agree to Google's terms to create an account.

2. Create a Google account & email address

Type in your full name. Google auto suggests available pre-fixes, select one or choose your own pre-fix to @gmail.com, some pre-fixes might be unavailable, try changing your entry slightly.

3. Create a secure password

You can uncross the eye symbol to make your password visible as you type, passwords must match, click 'Next'.

4. Further details about you

Enter personal info, e.g. gender and date of birth. You can enter a mobile number or another email address for password recovery in the future. Click 'Next'

5. Verification

You can click 'skip now' to complete the set up or ask Google to send a verification code to your mobile number. If you choose to 'verify now', you will need to enter the code to complete set up.

6. Login to your new email

Open a new browser tab and Login to your email here, enter your new email address, click 'Next', to enter your password.

1. Open the Microsoft 'Create account' page

Go to 'Create account' in a web browser, you will see 'No account - Create one'. Click to open a page where you can select  'Get a new email address', click 'Next'.

2. Decide what email address pre-fix you want

Choose a pre-fix to @outlook.com. some pre-fixes might be unavailable, try changing your entry slightly.

3. Create a secure password

Enter a secure password. You will be asked to 'opt in' to Microsoft marketing, only tick if you want to receive marketing emails. You auto accept Microsoft terms by clicking  'Next'.

4. Location & Date of Birth

On this page, you will need to confirm your location and date of birth, use the dropdown arrows to the right of the selection, then click 'Next'.

5. Checking you are not a robot

You need to confirm you are human by typing the screen characters you see. This can be a tricky step, you can ask for new characters if needed. Click 'Next'.

6. Account home page - edit 

Once set up, you'll go to a home account page. You can then click 'edit' to add other personal details and set preferences. For example, in the Microsoft set up, you do not have give your full name to get a new email address.

7. Login to your new email

Open a new browser tab and Login to your email here, enter your new email address, click 'Next', to enter your password. You might need to set your language in this step to 'English (United Kingdom)' and select your timezone, choose '(UTC+00:00) Dublin, Edinburgh, Lisbon, London', then click 'Save'. You are now logged into your new email account.