Money Advice Hub

Verification Documents

Overview

We need certain documents from you to verify your information as part of our regulatory responsibilities and to get an accurate picture of your best advice options.

1. Personal Details & Consent

Signed consent form (please use our online e-Consent)
Former names known by
List of former addresses covering the last 6 years
Names and date of birth for everyone at your household

2. Valid Photo ID

A current photo Driving Licence or Passport
Approved National ID card
Blue Badge
Older Person's Bus Pass

3. Proof of Current Address

Utility bill dated within the last 3 months
Current year's Council Tax bill with your address
HMRC tax notification letter
Mortgage or latest Bank Statement

4. Proof of Credit Debts

Recent credit card letters
Buy now pay later agreements
Hire Purchase/PCP/Conditional Sale agreements
Loan and overdraft letters

5. Proof of Legal Debts

Magistrates Court Fines and other enforcement letters
County Court Judgment and legal claim letters
Welfare benefit loans and overpayments
Debts incurred through Fraud

6. Household Debt Letters

Council Tax Arrears
Energy and or water arrears
Housing Arrears (Mortgage/Rent)
Broadband/Phone/TV Package/Mobile arrears

7. Ongoing Liabilities

Child Maintenance agreement(s)
Secured Loans
Debts with the Student Loan Company
HMRC Tax Debts and fines

Income

3 months recent & consecutive wage slips (or weekly equivalent)
Welfare Benefit Letters
Child Support/Maintenance letter from child support you receive
Letter from a boarder or lodger income
Screenshots of your Universal Credit Payment Breakdown and any deductions
Self-employed Accounts for the last 2 years
Self-employed Cash Flow Forecast for the current year

Banking information

Recent 3 months consecutive bank statements (all accounts)
Copies of any building society or post office saving books
Details of other savings, premium bonds, trusts or shares

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