Understanding the Importance of Communicating Securely

What to Know: Secure communication protects your privacy and data from cyber threats.

How to Do It:

• Use strong, unique passwords for all digital accounts.
  
  

• Enable two-factor authentication to add an extra layer of security.
  
  

• Be cautious of unexpected emails and messages; avoid clicking on suspicious links.
  
  

Setting Up a Group on Messaging Platforms

What to Know: Groups on platforms like WhatsApp or Messenger allow you to communicate with multiple people at once.

How to Do It:

• Open your messaging app and tap on “New Group” or similar.
  
  

• Select the contacts you want to add to the group.
  
  

• Name your group and hit create.
  
  

• Start chatting by typing messages and pressing send.
  
  

Using Word Processing Software to Create Documents

What to Know: Software such as Microsoft Word, Canva and Google Docs is useful for creating various documents. For more detailed instructions, read the other sections on this web page.

How to Do It:

• Open the application and select a new document or a template.
  
  

• Use the toolbar to format text, add images, and adjust layouts.
  
  

• Save your document by clicking “File” then “Save,” and choose where to store it.
  
  

Sending Documents and Photographs as Email Attachments

To set up a free email account, please visit our 'Set up a Free Email Account'.

What to Know: Emailing allows you to send files securely and quickly.

How to Do It:

• Open your email client and start a new email.
  
  

• Click on the “Attach” or “Paperclip” icon.
  
  

• Browse your computer to find the files you want to send.
  
  

• Select the files and click “Open” to attach them to your email.
  
  

• Enter the recipient's email address, add a subject and message, then send.

Setting Up and Using Video-Telephony Products

What to Know: Video calling tools like Skype and Facetime are excellent for staying connected visually.

How to Do It:

• Download and install the video call application.
  
  

• Register or log in to your account.
  
  

• To start a call, find the contact you wish to call and select the video icon.
  
  

• End the call by pressing the red hang-up button.
  
  

Managing and Participating on Social Networking Sites

What to Know: Sites like Facebook facilitate networking and community engagement.

How to Do It:

• Sign up or log into the platform.
  
  

• Configure your privacy settings under “Settings & Privacy.”
  
  

• To join groups, use the search bar to find communities of interest and select “Join Group.”
  
  

• Participate by posting comments, sharing posts, or liking content.
  
  

Posting Appropriately on Social Media and Forums

What to Know: Proper etiquette is crucial for constructive engagement online.

How to Do It:

• Create an account on the desired platform.
  
  

• Familiarise yourself with the community rules often found in the “About” or “Community Guidelines” sections.
  
  

• To post, use the “Create Post” or “New Discussion” button, write your message, and click post.
  
  

• Engage with other users by commenting on or upvoting their posts.

Download the App

For iPhone: Go to the App Store, search for "WhatsApp", and tap 'Get' to download.

For Android: Go to the Google Play Store, search for "WhatsApp", and tap 'Install' to download.

Install and Open the App

Once the app is downloaded, open it by tapping on the new WhatsApp icon on your home screen or app drawer.

Agree to the Terms and Conditions

When you open the app for the first time, you'll be prompted to agree to WhatsApp’s Terms of Service and Privacy Policy. Tap “Agree and Continue” to proceed.

Verify Your Phone Number

Enter your phone number. WhatsApp uses your phone number as your account identifier.

Choose your country from the drop-down list to automatically fill in your country code.

Tap 'Next', and WhatsApp will send a verification code via SMS to the phone number you provided.

Enter the verification code in the app to verify your phone number.

Set Up Your Profile

After verification, you can set up your profile. You can add your name and a profile photo.

Tap on the photo icon to upload a picture from your gallery or take a new photo.

Enter your name in the text field provided.

Grant Necessary Permissions

WhatsApp will request access to your contacts, media, and photos. Granting these permissions will allow WhatsApp to sync your contacts who are also using WhatsApp and enable you to send and receive messages, calls, photos, and videos.

Start Using WhatsApp

Once your profile is set up, you can start messaging. Tap on the chat icon at the bottom right (on iPhone) or the green chat bubble at the bottom (on Android).

To start a new chat, tap on the 'New Chat' icon, select a contact, and start typing your message.

You can also create group chats by selecting multiple contacts during the new chat creation process.

Adjust Settings as Needed

You can customise notifications, privacy settings, and more by going to the 'Settings' menu, which you can find by tapping the three dots in the upper right corner on Android or the settings gear on iPhone at the bottom right.

Set up a Free Account

Visit the Canva Website: https://www.canva.com/

Open your web browser and go to Canva's website.

Choose How to Sign Up

You can sign up using your email, Google account, Facebook account, or Apple ID. Choose the method that works best for you.

Email: Click on "Sign up with Email." You will need to enter your email address and create a password.

Google/Facebook/Apple: Click on the respective button and follow the prompts to log in with your account. This method is quicker as it fills in some details automatically.

Verify Your Email (if applicable)

If you signed up with an email, Canva will send you a verification email. Open your email inbox, find the verification email from Canva, and click the link to verify your account.

Set Up Your Profile

After signing in, you may be prompted to provide some additional information such as your name. You might also choose a role that best describes you (e.g., Student, Teacher, Business Owner) to help Canva customise your experience.

Choose Your Plan

Canva offers different subscription plans: Free, Pro, and Enterprise. The free version is sufficient for basic use, but if you need more advanced features like brand kits, more storage, or advanced collaboration tools, consider upgrading.

Select a plan that fits your needs. If you're starting with the Free version, you can upgrade at any time.

Explore Templates

Once your account is set up, you can start exploring Canva’s wide range of templates. These include designs for presentations, social media posts, flyers, and more. You can search for templates based on your needs.

Create Your First Design

Click on “Create a Design” at the top right corner of the homepage. You can choose from predefined dimensions or enter custom dimensions.

Once you select a template, you can customise it by adding or editing text, uploading images, adding elements, and modifying the layout as needed.

Save and Download Your Design

After creating your design, you can save it directly in Canva for future editing. You can also download your design to your computer in various formats such as PNG, JPG, PDF, etc., by clicking on the “Download” button.

Learn More Through Tutorials

If you're new to Canva, consider exploring the tutorials and resources available on the site to help you make the most of the tool. Canva offers a variety of tutorials that can guide you through the more advanced features.

Step-by-Step Guide 

Please visit our 'Career Coaching' web page on how to structure a CV.

Choose the Right Template

Once logged in, type “CV” or “Resume” into the search bar. Canva will display a variety of templates ranging from conservative to creative styles.

Browse through the selection and pick a template that best suits your industry and personal style.

Customise Your Template

Click on the template to open it in the editor.

Edit Text: Click on any text box to change the text. Add your personal information, work experience, education, skills, and any other relevant details.

Change Fonts and Colours: Click on the text or elements you want to modify. Use the toolbar to change fonts, adjust sizes, or update colours to match your personal branding.

Add or Remove Sections: You can drag and drop different elements to rearrange sections. If you need to add sections, look for similar elements in the left-hand toolbar under “Elements” or “Text” to add to your design.

Upload Your Own Elements

If you have specific logos, images, or icons you want to include, you can upload them by clicking on the “Uploads” tab in the left-hand panel, then “Upload an image or video”.

Review Your CV

Once you have populated your CV with all the necessary information, take the time to review it thoroughly. Check for any typos, ensure the layout is clean, and make sure all the information is accurate and up to date.

Download Your CV

After you’ve completed and reviewed your CV, you can download it by clicking on the “Download” button in the upper right corner.

Choose the format that you need, typically PDF for CVs, as it preserves the layout and fonts across different devices and platforms.

Print or Share Your CV

Once downloaded, you’re ready to print your CV or attach it to job applications. You can also share your CV directly from Canva to employers or through professional networks by using the ‘Share’ option.

Step-by-Step Guide 

Please visit our 'Career Coaching' web page on how to structure a CV.

Access Google Docs

Open your web browser and go to the Google Docs website at docs.google.com. You'll need to sign in with your Google account. If you don't have one, you will need to create it.

Start a New Document

Click on the “+” button or select "Blank" to start a new document, or you can use a template by clicking on "Template Gallery" and then choosing a resume template that suits your needs.

Choose a Template (Optional)

Google Docs offers a range of templates that you can use as a starting point. In the Template Gallery, look under the "Resumes" section and select a template that fits your industry and style.

Once you select a template, a new document will open with pre-filled sections that you can customise.

Customise Your CV

Edit Text: Click on any pre-existing text to replace it with your own details. Include your name, contact information, professional summary, work experience, education, skills, and any other relevant sections.

Format Text and Layout: Use the toolbar to change font types, sizes, and colors. Adjust line spacing and paragraph formatting to enhance the readability and visual appeal of your CV.

Add or Remove Sections: You can add more sections by clicking at the end of a section and pressing “Enter” to start a new line. Use the toolbar options to add headings and format them. If you need to remove sections, simply highlight the text and press the “Delete” or “Backspace” key.

Insert Additional Elements

If you need to add bullet points, tables, or horizontal lines to separate sections, use the “Insert” menu in the toolbar. This can help organise the information and make the CV easier to scan.

Review Your CV

Carefully proofread your CV to correct any typos or grammatical errors. Make sure all the information is accurate and presented in a clear, concise manner.

Rename Your Document

Click on the title area at the top where it says "Untitled document." Rename it to something appropriate, such as "Your Name - CV."

Save and Share Your CV

Google Docs saves your documents automatically as you work, but you can ensure all changes are saved by clicking “File” and then “Save.”

To download the CV, go to “File,” select “Download,” and choose the format you prefer, typically PDF (.pdf) for sending as an application.

You can also share your CV directly via email or a shareable link by clicking on “Share” in the upper right corner and entering the recipient’s email address or copying the link.

Print Your CV (Optional)

If you need a printed copy of your CV, go to “File,” select “Print,” and follow the printing instructions based on your printer settings.

Step-by-Step_Guide Guide

Please visit our 'Career Coaching' web page on how to structure a CV.

Open Microsoft Word

Start by launching Microsoft Word on your computer.

Choose a Template

Click on File in the top menu, then select New.

In the search bar at the top of the New Document panel, type Resume or CV and hit enter.

Browse through the templates and pick one that suits your style and the job you're applying for.

Fill in Your Information

Click on the template to open it as a new document.

Go through each section of the resume, clicking on the existing text and replacing it with your own information.

Typical sections include:

Contact Information: Your name, phone number, email, and LinkedIn URL.

Professional Summary: A brief overview of your qualifications.

Work Experience: Your job history, including positions held, company names, locations, and dates of employment.

Education: Schools attended, degrees earned, and graduation dates.

Skills: List relevant skills such as software proficiencies or languages.

Certifications: Any professional certifications you have obtained.

Customise Your CV

To change any text, simply select it and start typing or use the formatting options in the Home tab to change font sizes, styles, and colours.

If you want to add new sections or bullet points, use the toolbar options in the Home tab.

Review Your CV

Carefully review your CV for any typos or errors. Ensure all information is accurate and up to date.

Save Your CV

Save your document by clicking File > Save As. Choose a location on your computer, give it a name, and select a format. It’s recommended to save in both Word (.docx) and PDF (.pdf) formats.

Print or Share Your CV

If you need to print your CV, go to File > Print and adjust the settings as needed.

To email your CV, attach the PDF file to preserve formatting across different computers.

Using emojis can enhance communication in several ways, especially in informal digital interactions. Here are some reasons why emojis are widely used:

Convey Emotion

Emojis add emotional nuance to text-based messages, which can otherwise seem flat or ambiguous. They help convey emotions like joy, sadness, irritation, or humor more clearly.

Clarify Tone

It’s easy to misinterpret the tone of written text. Emojis can help clarify the intended tone, whether it’s playful, sarcastic, serious, or sympathetic, reducing misunderstandings.

Enhance Engagement

Messages with emojis tend to be more engaging. They can make content more visually appealing and attention-grabbing, which is particularly useful in social media posts or marketing.

Speed Up Communication

Emojis can convey complex emotions or reactions quickly, without the need for long explanations. This makes communication faster and more efficient, especially in casual conversations.

Cross-Cultural Communication

While not universal, many emojis are based on general human expressions and can be understood across different cultures and languages, facilitating global communication.

Express Identity

Emojis can reflect personality and personal identity. Users often choose emojis that resonate with their emotions or attitudes, which helps them express their individuality.

Make Communication More Playful

Emojis can lighten the mood of conversations and make interactions more playful and friendly. This can be especially helpful in diffusing tension or in casual chats.

Support Visual Learning

For people who are visual learners or have difficulties with text-based communication (like dyslexia), emojis can provide helpful visual cues that aid understanding.

Overall, emojis are a valuable tool in modern communication, providing a quick, effective way to enhance text messages, deepen connections, and bridge communication gaps.

This directory provides a broad understanding of what some emojis typically mean in modern digital communication. Remember, the interpretation can vary based on context and the personal habits of the sender.

1. 😀 Grinning Face: Shows general happiness and good-natured amusement. Often used to convey that something is funny or pleasing.

2. 😂 Face with Tears of Joy: Used to show something is extremely funny. This emoji represents laughter that is so hearty that it brings tears to the eyes.

3. 😍 Smiling Face with Heart-Eyes: Expresses adoration, love, or admiration for a person, place, or thing. Indicates strong feelings of love or joy towards the content.

4. 🤔 Thinking Face: Used to indicate thinking or deep thought. It can suggest the user is pondering a decision or considering a question.

5. 😢 Crying Face: Indicates sadness or disappointment. It shows a stronger sense of upset compared to the Disappointed Face.

6. 😎 Smiling Face with Sunglasses: Denotes coolness or chill. It can also represent doing something with ease or excellence.

7. 😡 Pouting Face: Shows anger or frustration. It depicts stronger feelings of upset than the Angry Face emoji.

8. 👍 Thumbs Up: Signifies approval, agreement, or that everything is okay. A positive gesture indicating satisfaction.

9. 👎 Thumbs Down: Represents disapproval, dislike, or disagreement. It's the direct opposite of the Thumbs Up.
   
   

10. 🙏 Folded Hands: Often used to say "please" or "thank you," and in some cultures, it is a gesture of prayer or begging.

11. 💪 Flexed Biceps: Represents physical strength, confidence, or accomplishment. It can also mean working out or being strong.

12: 🎉 Party Popper: Used for celebrations and parties, whether they be personal milestones or public holidays.

13. 💔 Broken Heart: Indicates sadness and heartbreak. It's the emotional opposite of the love-filled red heart.

14. 😴 Sleeping Face: Used to suggest that someone is tired or sleeping. Can also represent boredom or disinterest.

15. 🔥 Fire: Represents something that is hot, popular, exciting, or trendy. Often used figuratively to denote being excellent or on point.

16. 🤷 Person Shrugging: Used to indicate ignorance, indifference, self-acceptance, passive-aggression, or not knowing what to make of something.

17. 🎂 Birthday Cake: Commonly used to celebrate birthdays but can also be used to convey other celebration messages like anniversaries.

18. 👏 Clapping Hands: Indicates applause. Often used to show praise or approval for a job well done.

19. 😱 Face Screaming in Fear: Expresses shock, horror, or surprise. Often used dramatically for humorous or intense reactions.

20. 🤗 Hugging Face: Represents warmth, affection, and happiness. It's like sending a virtual hug.

21. 😳 Flushed Face: Shows embarrassment, shyness, or an "oops" moment. Often used to convey a mistake or mild surprise.

22. 🙄 Face with Rolling Eyes: Suggests annoyance, impatience, or disbelief. It can indicate a reaction to something that is unimpressive or annoying.

23. 😉 Winking Face: Implies a joke, flirtation, hidden meaning, or general positivity. It's often used to indicate a playful or light-hearted tone.

24. 😷 Face with Medical Mask: Represents sickness or health precautions. Often used to discuss topics related to health, sickness, or pandemics.

25. 🤐 Zipper-Mouth Face: Suggests keeping a secret or maintaining silence. Used when someone has nothing to say or chooses not to speak on a particular subject.

26. 😇 Smiling Face with Halo: Represents innocence or general goodness. Can be used sarcastically to mean the opposite.

27. 😈 Smiling Face with Horns: Typically conveys mischief or naughtiness. Can be used playfully or to show 'evil' plans.

28. 🤑 Money-Mouth Face: Expresses wealth, richness, or a desire for money. Often used when talking about money-related matters or success.

29. 😔 Pensive Face: Shows pensiveness or sadness. It reflects a more subdued tone than the crying emoji and is used to convey gentle sadness or melancholy.

30. 😌 Relieved Face: Represents relief or contentment. Often used to show calm happiness or satisfaction with how things turned out.

31. 🤩 Star-Struck: Conveys excitement or that you're impressed. Used to show that something is dazzling or has star-like qualities.

32. 🥳 Partying Face: Used for celebrations and parties, showing excitement and fun. Often features a party hat and a festive mood.

33. 😵 Dizzy Face: Represents confusion, disorientation, or bewilderment. Sometimes used to denote physical illness.

34. 😤 Face with Steam From Nose: Used to represent frustration, determination, or pride, often shown as if blowing steam from the nose.

35. 🥺 Pleading Face: Shows a large degree of sadness or begging. It is meant to evoke sympathy or affection and is often used when asking for favors.

36. 👻 Ghost: Often used in the context of Halloween or to represent something that is spooky or fun. It can also mean something is 'ghostly' in nature, like ghosting someone.

37. 💃 Woman Dancing: Represents dancing or celebration. Often used to suggest plans involving dancing or just to express joy and excitement.

38. 🕺 Man Dancing: Similar to the woman dancing, used to express joy, celebration, and party vibes.

39. 🤠 Cowboy Hat Face: Conveys silliness or excitement, sometimes associated with wild fun. It may also be used in the context of the American West or rodeo themes.

40. 🥰 Smiling Face with Hearts: Expresses feelings of love and affection more intensely. Often used to show happiness or that someone or something is loved deeply.

41. 🤢 Nauseated Face: Used to express disgust or sickness. It can be a reaction to unpleasant ideas, foods, or smells.

42. 🤮 Face Vomiting: A stronger version of the nauseated face, used to show disgust or sickness. Often used more dramatically to express emotional or physical repulsion.

43. 🥶 Cold Face: Represents feeling cold; blue lips and icicles usually depict it. Also used to express feeling 'cold' emotionally, like receiving a cold reception.

44. 🥵 Hot Face: Used to show feelings of being overheated in weather or being hot from a workout. Can also represent other kinds of high stress or embarrassment.

45. 🤫 Shushing Face: Implies a request for silence or secrecy. It can be used when asking someone to keep something confidential or to stop talking.

46. 🤥 Lying Face: The long nose represents a lie, akin to Pinocchio. Used when someone believes a lie is being told.

47. 🧐 Face with Monocle: Used to convey skepticism, discernment, or a need to take a closer, more detailed look at something. It can represent critical thinking.

48. 🤓 Nerd Face: Usually represents bookishness, geekiness, or studiousness. It's often used affectionately for someone who is smart or passionate about learning.

49. 😑 Expressionless Face: Shows a lack of emotion or is used when there is nothing to say about a particular topic. Can also indicate annoyance or impatience.

50. 🙃 Upside-Down Face: Used to convey irony, sarcasm, jokes, or silliness. It's often employed to show that something is not to be taken seriously.

Understanding and Conforming to Organisational IT and Social Media Policies

What to Know: Familiarise yourself with your organisation's specific policies regarding the use of IT resources and social media.

How to Do It:

• Read the Policies: Obtain copies of all relevant policies from your HR department or internal company portal.
  
  

• Understand the Key Points: Pay attention to guidelines about acceptable use, data privacy, and content sharing.
  
  

• Follow the Rules: Adhere strictly to these policies to avoid any breaches that could lead to disciplinary action.
  
  

Complying with Security Protocols for Email and Remote Work

What to Know: Security protocols are critical for protecting company
information, especially when accessing company resources remotely.

How to Do It:

• Secure Connections: Always use secure connections (e.g., VPNs) when accessing your work email or other sensitive resources outside the office.
  
  

• Authentication: Use strong passwords and multi-factor authentication as required by your company's security policies.
  
  

Communicating Appropriately Within the Organisation

What to Know: Professional communication is key in maintaining an effective work environment.

How to Do It:

• Email Communication: Use a clear, professional tone. Make sure to proofread your emails for errors before sending.
  
  

• Using ‘CC’ and ‘BCC’: Understand when to use ‘CC’ (Carbon Copy) for including stakeholders in email conversations and ‘BCC’ (Blind Carbon Copy) to keep recipients private.
  
  

• Digital Tools: Utilise tools like Microsoft Teams or Slack for day-to-day communication and project updates.
  
  

Using Digital Collaboration Tools

What to Know: Digital tools enhance collaboration among teams, especially in remote settings.

How to Do It:

• Set Up Tools: Tools like Google Docs, Microsoft Teams, or Trello can be set up for sharing files and collaborative work.
  
  

• Real-Time Collaboration: Engage in real-time document editing and discussions to boost productivity and reduce email overload.
  
  

Using Professional Online Networks and Communities

What to Know: Platforms like LinkedIn are crucial for professional networking and career development.

How to Do It:

• Create a Profile: Set up a detailed LinkedIn profile showcasing your skills, experiences, and achievements.
  
  

• Engage with Content: Share articles, join discussions, and connect with industry leaders to enhance your professional visibility.
  
  

Additional Skills for Work Examples

Using the Email Address Book

How to Do It: Access your organisation’s email system, use the address book for selecting recipient addresses, and remember to use ‘cc’ as per the email etiquette guidelines.

Working Remotely Using a VPN

How to Do It: Connect to your organisation's VPN using credentials provided by your IT department to securely access internal networks and tools from home.

Using Different Document Formats

How to Do It:

Convert documents to PDF format before sharing to ensure compatibility and prevent alterations.

Document Sharing via Web Applications

How to Do It:

Use platforms like Google Docs or Microsoft OneDrive for collaborative editing and sharing of documents with colleagues.

Using Video Conferencing Tools

How to Do It:

Organise and participate in meetings using tools like Skype or Zoom, ensuring to check your audio and video settings beforehand.

Professional Networking Sites Management

How to Do It:

Regularly update your LinkedIn profile, engage with posts, and utilise the platform for networking and professional growth.