Fact Sheet Library

Housing Advice

Business Rates Relief H-001

Support for Mortgage Interest (SMI) H-002

Negative Equity H-003

Mortgage Shortfalls H-004

Mortgage Arrears Pre-Action protocol H/005

Mortgage Interest run on H-006

Mortgage Arrears H-007

Equity Release H-008

COVID Repayment Holidays H-009

Court Action for mortgages & Secure Loans H-010

10 Ways to sell your home without an Estate Agent H-011

Tenancy Deposit scheme H-012

Rent Arrears - Social housing H-013

Rent Arrears - Private Renting H-014

Private Renting - Rights and Responsibilities H-015

Overcrowding H-016

Neighbour Disputes & Anti-Social Behaviour H-017

Housing Disrepair H-018

Discretionary Housing Payment (DHP) H-019

Bedroom Tax - Under Occupancy H-020

Accessing the local housing register H-021

Finding Emergency Accommodation H-022

Homelessness - 16 to 17 year olds H-023

Homelessness - Adults H-024

Welfare Benefits

Universal Credit Advance & Hardship Payments  WB-001

Universal Credit Sanctions WB-002 

Universal Credit fact sheet WB-003 

The Benefit Cap  WB-004

Tax Credits  WB-005

Statutory Sick Pay  WB-006

Sure Start Maternity Grant  WB-007

Section 13A Council Tax Relief WB-008 

PIP Application Questions WB-009 

Personal Independence Payment (PIP) WB-010

Pension Credit  WB-011

Passported Benefits  WB-012

Jobseekers Allowance  WB-013

Income Support  WB-014

Housing Benefit WB-015

Guardians Allowance  WB-016

Permitted Work for Employment Support Allowance  WB-017

Employment Support Allowance WB-018

Christmas Bonus WB-019

Child Benefit WB-020

Challenging a Benefit Decision WB-021

Carers Allowance WB-022

Bereavement Allowance WB-023

Attendance Allowance WB-024

Armed Forces Independence Payment WB-025

Appeal a Benefit Decision WB-026

Council Tax Reduction & Concession WB-027

Switching from Housing Benefit to Universal Credit WB-028

Disability Living Allowance WB-029

Wellbeing

Financial Abuse W-001

Escaping Domestic Abuse W-002

Suicidal Thoughts W/003

Stress and Depression W-004

Problem gambling W-005

Drug Abuse W-006

Alcohol Abuse W-007

Quit smoking W-008

Sleep well W-009

Eatwell W-010

5 Ways to Wellbeing W-011