How & when Benefits are paid

Contents

Overview

Benefits are usually paid straight into your bank, building society or credit union account.


If your payment date is on a weekend or a bank holiday you will usually be paid on the working day before. This may be different for tax credits and child benefit.

Payment Frequency

How Benefits are paid

How Benefits are paid


You will be asked for bank, building society or credit union account details when you claim. You can only get paid in a different way if you have problems opening or managing an account.

If you cannot open or manage a bank, building society or credit union account

Contact the office that pays your benefit to find out how to get it paid.

If you receive Universal Credit, call the Universal Credit helpline.


Changes to payments to Post Office card accounts


Benefit payments to Post Office card accounts will stop on 30 November 2021.


If your benefits are paid to a Post Office card account, you must arrange for your payments to be transferred to your bank, building society or credit union account. Call the Department for Work and Pensions to arrange for the payments to be transferred.


Post Office card account transfers


Telephone: 0800 085 7133

Monday to Friday, 8am to 6pm


Guardian’s Allowance and Tax Credits


You can get the money paid into any bank, building society or credit union account, apart from a Nationwide Building Society account in someone else’s name.


Child Benefit


You can get the money paid into any bank, building society or credit union account, apart from a Nationwide cash builder account (sort code 070030) in someone else’s name.