Legal Notices


Money Advice hub is a regulated debt advice organisation, and has other legal responsibilities to make you aware of. Please take a look at the sections below which outline our individual legal notices, these include legal notices relating to this website and our regulated service in general.

Please also read our charter which outlines our commitment to offering the highest standards of service to you.

Once you have take a look through, if there is anything else that you would like to clarify, please get in touch by calling us on 0333 305 7648 or emailing:


A cookie is a small file of text and numbers that we put on your computer. The only cookies used by this site are analytical cookies, which allow us to compile anonymous statistics of visitors to our website. If you would like to have more detailed information about cookies, then please go to: All about Cookies.

We use Google Analytics cookies, a web service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the website and to compile reports for us on activity on the website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Click to read more: Google Analytics, this overview provides a link to Google’s opt-out which gives you the opportunity to opt out of all Google Analytics on all websites.


The content of this website is the copyright of Money Advice Hub. All rights are reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts solely for your personal and non-commercial use.

You may copy the content to individual third parties for their personal and non-commercial use but only if you acknowledge the website as the source of the material.

You may not, except with the express written permission of Money Advice Hub, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. If you would like to seek permission from Money Advice Hub, please email us in the first instance to:


The information contained in this website is for general information purposes only. The information is provided by Money Advice Hub &, whilst we endeavour to keep the information up-to-date & correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. The mention of any firm, organisation, service or product on this website does not imply a recommendation or endorsement. However, we will recommend firms where we have conducted a due diligence exercise and maintain a controlled partnership arrangement with them. We will specify clearly where this is the case & there will never be any obligation to use them.

Through this website you are able to link to other websites which are not under the jurisdiction of Money Advice Hub. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Money Advice Hub takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

FCA & Company Status

Money Advice Hub is a branded service provided by Debt & Money Advice Support CIC, a not for commercial profit organisation authorised & regulated by the Financial Conduct Authority FRN: 631799. A Community Interest Company limited by guarantee, company number 9203918, registered in England & Wales.

Links to other sites

Our website contains links to other websites of interest, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Please exercise caution and look at the privacy statement applicable to the website in question.

Permission to Store Enquiry Form Input

In order to help you, we need to maintain a record of your case. The law says we must get your consent to do this. Forms on this site sometimes ask for data of a sensitive nature but please be assured that:

  • Everything you tell us will be treated in strict confidence.

  • Some of the data which we ask to record may not appear directly relevant to your query but it is used for statistical purposes, with the aim of improving our services to clients.

  • None of the forms on this site contain hidden fields.

  • We will only contact you to further your enquiry and will not sell your data for marketing purposes.

  • This website has the latest https security.

The data we store is sometimes shared with other organisations working in partnership to provide the best possible service to clients. We are audited by our regulators. Any auditor will sign a confidentiality statement, as do all our staff. Please note that giving us permission to keep records in this way does not allow us to contact other agencies on your behalf or to pass any information on to them, unless we are required to do so by law. Where contacting a third party is necessary, in order to deal with your enquiry, we will request your express permission.

Your Data

Money Advice Hub is registered with the Information Commissioner's Office (ICO) ZA084533 and has signed the ICO's 'Your Data Matters Pledge'. You can find out more about the pledge on our web page.

In order to progress an enquiry, we require your signed consent 'opt in', this is because we cannot help you fully without getting detailed personal and financial information from you. Please see the forms we use below, the privacy statement has full information about how we treat and store your data:


In addition to copyright, part of the branded content on this site is covered under Intellectual Property Office trademark law, Debtipedia ®. The registered trademark number is: UK00003364940.