Our Legal notices
Find out more about this website, our regulation and your personal data when submitting information to us using our web forms by reading through the sections below.
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The content of this website is the copyright of Money Advice Hub. All rights are reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- You may print or download to a local hard disk extracts solely for your personal and non-commercial use.
- You may copy the content to individual third parties for their personal and non-commercial use but only if you acknowledge the website as the source of the material.
You may not, except with the express written permission of Money Advice Hub, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. If you would like to seek permission from Money Advice Hub, please email us in the first instance to:
The information contained in this website is for general information purposes only. The information is provided by Money Advice Hub &, whilst we endeavour to keep the information up-to-date & correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. The mention of any firm, organisation, service or product on this website does not imply a recommendation or endorsement. However, we will recommend firms where we have conducted a due diligence exercise and maintain a controlled partnership arrangement with them. We will specify clearly where this is the case & there will never be any obligation to use them.
Through this website you are able to link to other websites which are not under the jurisdiction of Money Advice Hub. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Money Advice Hub takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
FCA & Company Status
Money Advice Hub is a branded service provided by Debt & Money Advice Support CIC, a not for commercial profit organisation authorised & regulated by the Financial Conduct Authority FRN: 631799. A Community Interest Company limited by guarantee, company number 9203918, registered in England & Wales.
Links to other sites
Our website contains links to other websites of interest, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Please exercise caution and look at the privacy statement applicable to the website in question.
Permission to Store Enquiry Form Input
In order to help you, we need to maintain a record of your case. The law says we must get your consent to do this. Forms on this site sometimes ask for data of a sensitive nature but please be assured that:
- Everything you tell us will be treated in strict confidence.
- Some of the data which we ask to record may not appear directly relevant to your query but it is used for statistical purposes, with the aim of improving our services to clients.
- None of the forms on this site contain hidden fields.
- We will only contact you to further your enquiry and will not sell your data for marketing purposes.
- This website has the latest https security.
The data we store is sometimes shared with other organisations working in partnership to provide the best possible service to clients. We are audited by our regulators. Any auditor will sign a confidentiality statement, as do all our staff. Please note that giving us permission to keep records in this way does not allow us to contact other agencies on your behalf or to pass any information on to them, unless we are required to do so by law. Where contacting a third party is necessary, in order to deal with your enquiry, we will request your express permission.
In order to progress an enquiry, we require your signed consent 'opt in', this is because we cannot help you fully without getting detailed personal and financial information from you. Please see the forms we use below, the privacy statement has full information about how we treat and store your data: