Debt Advice Process
Contents
Stage 1: Exploration
Stage 2: Financial Information
Stage 3: Debt Advice Options
Stage 4: Future-proofing
Stage 5: Debt Strategy
Overview
The debt advice process is a fluid process if a client presents an emergency, or requires more immediate support.
Below, we have broken down the stages & steps involved as a helpful guide.
Please also watch the explainer video published on YouTube.
Stage 1: Exploration
Stage 1: Exploration
Gather important information
Step 1: Personal Details
Step 2: Debt Background
Step 3: Status of Debts
Step 4: Individual Goals
Stage 2: Financial Information
Stage 2: Financial Information
Verify the financial position & affordability
Step 5: Assets & Liabilities
Step 6: Budgeting
Step 7: Income Maximisation
Step 8: Individual goals
Stage 3: Debt Advice Options
Stage 3: Debt Advice Options
Identify & advise appropriate options
Step 9: Emergencies
Step 10: Financial Help
Step 11: Breathing Space
Step 12: Debt Options
Stage 4: Future-proofing
Stage 4: Future-proofing
Check sustainability & confirm accountability
Step 17: Changes in circumstance
Step 18: Bank account
Step 19: Effect on credit score
Step 20: Borrowing & Savings
Stage 5: Debt Strategy
Stage 5: Debt Strategy
Agree a strategy & next steps
Step 17: Client actions
Step 18: Adviser actions
Step 19: Time limits & next steps
Step 20: Confirmation of Advice