West Norfolk Residents
Introduction
Debt Advice & Income Maximisation Service
Money Advice Hub launched a new debt advice and income maximisation service available to West Norfolk Borough residents from 1st July 2019, funded directly by King's Lynn and West Norfolk Borough Council. The service was delivered by Shelter Norwich and will transfer to Money Advice without any interruption to the existing service continuing much needed advice and support to residents experiencing income shocks and debt problems.
Please visit our web pages About and Our charter web page for more information.
What help is available?
- Free Debt Advice
- Visit our 'Meet the Debt Adviser' page
- Download our fact sheet 'Your Debt Advice Journey'
- Support with all Debt Options and debt solutions
- Income maximisation, such as identifying qualifying welfare benefits
- Improving your budget a check list of things to consider
- Debtipedia ® our free online advice resource covering: Debt Advice, Money Advice, Wellbeing, and Digital Citizens
Dealing with debt problems such as:
- Rent and mortgage arrears
- Council Tax arrears
- Utility arrears, such as gas, electricity and water
- Bailiff/enforcement agents
- Credit card and loan arrears
Income maximisation examples:
- Welfare benefit calculations, claims and appeals
- Charitable grant and benevolent fund applications
- Passported benefits, such as help with school travel and school meals
- Rent a room scheme
Contacts and Location
Money Advice Hub
Broadland House
Pleasant Ct
King's Lynn, Norfolk
PE30 5PR
T: 01553 886828
Accessing the service
We offer multiple ways to get help from us, including:
- Face to face appointments by arrangement
- Choice of office locations
- Telephone - evening call backs are available
- 24 hour message facility
- Online - web chat/contact form/email/WhatsApp
- Home visits
- Outreach
Opening Hours
24hr messaging: 📞 01553 886828
Mon: 9am to 5pm
Tue: 9am to 5pm
Wed: 9am to 5pm
Thu: 9am to 5pm
Fri: 9am to 5pm
Sat: 9am to 1pm (Call backs only)