Litigants in Person Guide


In England and Wales, a litigant in person is an individual, company or organisation with a right of audience, and is not represented in a court of England and Wales by a solicitor or barrister. A Person who cannot afford legal representation are usually 'litigant in person'.

Most legal professional recommend looking for alternatives to 'litigant in person', but there is an appreciation that this is not always possible.

The Law Society has guidelines for Lawyers and how they should deal with litigants in person. Lawyers are expected to behave professionally towards LiPs and is not allowed to take unfair advantage of the fact they do not have their own lawyer by, for example, misleading them or withholding information.

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Check your insurance policies

You might already have insurance to cover your legal costs in a wide variety of claims. Check your insurance policies.

If you are involved in a road traffic claim your motor policy will often provide legal expenses cover where you want to bring as opposed to defend a claim. (Your insurer will defend any claim brought against you, provided you have kept to the terms of the policy.)

Many household insurance policies give public liability cover which will meet the cost of defending a wide variety of claims. Some household policies include ‘Before the Event’ legal expenses cover.

Holiday insurance may cover the costs of claiming for a ruined holiday, and other types of specialist insurance may provide cover for legal claims arising in connection with the subject matter of the insurance.

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Check your insurance policies in case you have legal expenses insurance which will cover your particular case.

Do not delay in seeking help and assistance. Visit our web page Free or Cheaper Legal Advice.

Investigate whether your case is of interest to a ‘no win no fee’ solicitor or whether you can enter into a Damages-Based Agreement under which a solicitor takes on your case for a share of your damages and without a fee if you lose.

Consider whether you may be able to obtain help and assistance from any of the wide range of agencies which offer free services, such as a local Citizens Advice, or Law Centre, or Specialist Advice Centre.

Representation in court may be available from the Free Representation Unit, the Bar Pro Bono Unit, or one of the Law Society Pro Bono schemes.

‘No win no fee’ solicitors

There are a number of solicitors willing to bring claims, and sometimes defend claims, on a ‘no win no fee’ basis. For you as litigant it is very important that:

(a) you read any agreement carefully, and

(b) ask if there are any points which are not clear.

Check in particular that the agreement provides for a complete legal service in respect of the dispute, including legal representation at the hearing. Some agreements provide only for initial advice and preparatory work leaving it to you to find and pay for representation at the hearing. Sometimes you might be required to take out an insurance policy as a condition.

Damages-Based agreements (DBA)

A DBA provides for the payment of a fee to the solicitor by the client, which is calculated as a percentage of the damages recovered by the client. The percentage payable under a DBA cannot be more than 25% in PI cases and 50% in other cases (with the exception of employment cases where the cap is 35%).

There are fewer of solicitors offering DBA's. As with no win, no fee', it's very important that:

(a) you read any agreement carefully, and

(b) ask if there are any points which are not clear.

Accident cases

1.11 There are ‘claims management firms’ who will ‘manage’ your claim for you, particularly where this involves personal injury. Some such firms are reputable, many are not. For the most part such firms are not interested unless you are a prospective claimant and your claim has excellent prospects of success. Such claims will usually be brought by a reputable solicitor or direct access barrister for a success fee of 10% or 20%, which is likely to be a better option than using a claims management firm.

1.12 Claims management firms are most prevalent in road traffic cases. They will aim to make their money by charging the other driver’s insurance company for towing away and storing your car, by carrying out your car repairs and by hiring a car to you at a high ‘spot-rate’. All this comes at no cost to you as the claimant motorist, with such risks as there are being carried by the claims management firm and their associated solicitors.

E. Local Citizens Advice

1.13 Legal advice may be obtained from a local Citizens Advice Office in over 3,500 locations in England and Wales. Citizens Advice Offices have a long history of helping litigants both before and during litigation. Many of them are able to call on volunteer solicitors to give more specialist advice. Find a local Citizens Advice

F. Law Centres

1.14 There are 41 Law Centres in England and Wales where solicitors and barristers offer free legal advice (but generally not representation) in most areas of the civil law. In addition there are a number of specialist advice centres throughout the country where volunteers with legal qualifications provide help and advice. These volunteers are unlikely to be able to take you all the way through the litigation process, but they will usually be able to offer you sound advice as to how to tackle your particular case. Find a Law Centre

G. Pro Bono (without charge) Lawyers

1.15 Many lawyers undertake work for nothing under ‘pro bono’ schemes. Advocate is the Bar's national charity has a large amount of barristers on its panel with a wide range of experience, including QCs. The Law Society has pro bono schemes under which solicitors offer their services for nothing, both with its Junior Lawyers division, Law Works, and in liaison with big City Firms who run their own pro bono scheme. An advocate to appear for you in court may be found from the Free Representation Unit.

1.16 These various pro bono scheme provide an enormous amount of free help and advice. In some cases such help is provided all the way through the litigation process. In others advice may be given on the legal background to your case and help given to set you on the right track in the litigation. The authors of this Handbook cannot endorse any individual scheme, even though in their practising days several of the authors were involved in one scheme or another. Whether you will find a helpful lawyer is always a matter of chance. But unless you are determined to manage without help we would suggest that you seek it, especially at the early stages of the case. Lawyers receive a bad press. Not all lawyers deserve it.

H. Legal ‘consultants’ and professional McKenzie Friends

1.17 There are lay people who offer advice and representation services to litigants in person in return for a fee. Some are reliable, many are not. Remember only a barrister or a solicitor can speak on your behalf in court. Sometimes an individual judge may permit a particular lay representative to address the court in appropriate circumstances, but this is a matter entirely for the judge in his or her discretion.

1.18 The McKenzie Friend. The original idea of the McKenzie Friend was that someone known to the litigant (hence ‘friend’) would provide help and support to the litigant during the hearing. The McKenzie Friend would be able, for example, to assist with documents or remind the litigant quietly of questions to put to witnesses or points to make to the judge in the closing address. It is now possible for a litigant to find a McKenzie Friend on the internet. The authors would not encourage you to use the services of someone you did not know before the litigation started to act in the capacity of friend, but we acknowledge that some advisers can provide useful help and assistance. Remember that there is no regulation of such ‘friends’.

I. Where to find the law

1.19 In very general terms there are practitioner texts, student texts, and more simple guides or ‘nutshells’. Practitioner texts are likely to be hard going for a litigant with no legal training, but some litigants manage them very well. Student books should be more digestible. They may seem daunting on first reading, but most are clearly written and the principles should fall into place with a little perseverance. Some public libraries carry legal text books, but do check the date of publication. You have to be wary of using a book which is more than a few years old.

Your local Citizens Advice or Law Centre may be able to guide you to an appropriate text, or you could seek the advice of an independent law bookseller such as Wildy & Sons [020 7242 5778] or one of the law bookshops to be found in many university towns who may have a second-hand textbook for sale.


Chapter 2: Mediation

1. Do attempt to settle your case if at all possible. You will save yourself a lot of hard work, anxiety and cost.

2. Try and settle the case directly with your opponent first. If you are unable to do so, consider mediation.

3. Help is available in finding a mediator from the Civil Mediation Council.

4. The mediation process is totally flexible. It can be conducted in a number of different ways, and you and your opponent can choose what suits you both best with the assistance of the mediator.

5. If the mediation fails you continue with (or start) your legal proceedings, often with the benefit of being better informed as to your opponent’s position on the issues and how he views the claim as a whole than you were before.

6. A litigant who refuses to engage constructively in mediation may find himself penalised in costs at the end of the trial.

A. Litigation a last resort

2.1 Issuing proceedings in the civil court should be considered as a last resort when you have exhausted other means of ending your dispute. The courts expect that parties involved in a dispute will make every effort to resolve their dispute before they make a decision to issue civil proceedings.

2.2 Attempts to resolve your dispute before you enter into civil proceedings might entail:

(1) Speaking directly to the person or a representative of a company with whom you have a dispute, in an attempt to settle some, or all, of the issues. Sometimes having these conversations can be difficult, but you should always try to remain calm even if you feel frustrated. Losing your temper will not help to resolve the situation.

(2) If initial direct conversations fail, you should be prepared to put your side of the dispute in writing. This would be particularly helpful when dealing with a company who may have their own customer complaints procedure. You should allow a reasonable amount of time for a response to be given.

(3) If you are unhappy with a service, or work that has been carried out on your behalf by company or a professional individual such as an accountant or tradesperson, it would be reasonable to allow them the opportunity to address your issues and, where possible, carry out such work as might provide a remedy to the dispute.

(4) There may be other organisations that could deal with your complaint more appropriately, such as an Ombudsman, or professional standards body such as the Law Society or one of the accountancy institutes, or a trade association. Having your dispute dealt with in this way may well be quicker and less costly than civil court proceedings.

2.3 If you are unsure as to your next step, you can obtain help and advice by contacting your local Citizens Advice Bureau or alternatively you can visit the Directgov website, where you can obtain further information in relation to solving disputes.

2.4 If you have issued proceedings and your claim has been allocated to the small claims track, you can request that your claim be referred to the Small Claims Mediation Service. You should do this by ticking ‘Yes’ to mediation on the small claims allocation questionnaire (Form N149). There is no equivalent service for multi-track and fast-track cases. However, in almost all cases the court will encourage mediation in two ways, using both carrot and stick:

(1) the carrot is the saving of costs (and sometimes the court will insist on the parties preparing forecasts of costs so that it is plain quite how much going to trial will cost) and the assistance provided by the Civil Mediation Council in providing a directory of accredited civil mediators and setting reasonable rates of charges, which may be found at:;

(2) the stick is the provision in the order of a direction in the following (or equivalent) terms: The parties do give serious consideration to using mediation with a view to reaching an early settlement. The parties will be expected to provide an explanation if mediation has not been attempted. Costs consequences may follow.

The effect of this order is that a party who eventually wins his claim, but who did not effectively engage in mediation when his opponent was prepared to mediate, may lose some or all of the costs he would ordinarily be awarded at the end of a trial.

B. What is mediation?

2.5 Mediation is a process by which opposing parties (and their advisers, if any) are brought together to engage in principled negotiation with the aim of finding a workable agreement between the parties and in this way avoid recourse to the Courts.

2.6 The mediation process is overseen by a mediator, who will ensure that all parties involved in the dispute have a chance to put forward their views and to hear what the other side has to say. The mediator is neutral. He does not take sides, neither will he make any attempt to judge who is right or wrong. The mediator focuses the parties’ energy on moving forward rather than dwelling on the rights and wrongs of the past. They are encouraged to engage in problem solving, developing options, and building agreement based on common interests.

2.7 You can find a mediator through the Civil Mediation Council, see above. Or you may prefer to find a mediator privately. There are a number of experienced mediators whose details can be found on the internet. Remember that mediation is a joint process. Both sides to the dispute have to agree the mediator, or the way in which the mediator is to be chosen, and both you and your opponent will have to pay a fee in advance to the mediator for his or her services.

C. How will the mediation take place?

2.8 This will be a matter of agreement between the parties and the mediator. A mediation can take place by telephone, or by e-mail, or in a meeting. Mediation by telephone will only be suitable for cases where the area of disagreement between the parties is limited. Sometimes the parties would rather have the mediator shuttle between them by phone or by e-mail, without the need to speak to each other directly. In other circumstances there can be a mix of joint sessions between the parties and the mediator, and closed sessions where a party can speak to the mediator one to one in confidence. The mediation process is flexible and designed to suit the needs of the parties.

2.9 It may be helpful to bear in mind that, when there is a negotiated settlement, the chances are that both sides have given way to some extent. You may end up feeling a little dissatisfied and wondering whether it might have been better to fight all the way in court. Such feelings are only natural, but the chances that it would have been better to spend months involved in litigation, spending the time necessary to contest your claim properly, and enduring the anxiety that almost inevitably accompanies civil litigation, are so slim that you can safely ignore them.

D. What happens if we do not settle the case at mediation?

2.10 The court will usually order a stay (a halt) to the proceedings of between one and three months to enable mediation to take place. If the dispute is not settled then you and your opponent need to contact the court and the proceedings continue in the ordinary way. You should remember that the mediation process is confidential. You may not tell the judge what you or the other party said during the course of the mediation. If one party does not engage constructively in the mediation that may be matter which may be brought to the attention of the judge at the end of the case when he is considering what costs order to make.

2.11 It may all have been a waste of time and energy. But often it is helpful to have gone through a mediation process even if the mediation did not end with agreement. Both sides should understand the issues more clearly, and be better able to see where the other side is coming from. It may be that during the litigation process, after documents have been disclosed and witness statements exchanged, it will be easier to settle the case in the light of what you know about your opponent’s position.

County Court Process

Chapter 3: The County Court

1. This chapter gives general background information about the county court and the three ‘tracks’, to one of which all cases are allocated.

2. There are important considerations as to costs that may be awarded in the allocation of your case to a track. This topic is also covered in chapter 7. If you believe that your case is a relatively simple one and really ought not to take more than one day to try, do not allow your opponent to persuade you that your case is a multi-track case. You should ask the judge to consider the matter and provide him with the information to reach an informed decision.

A. History and purpose

3.1 There have been courts in England called ‘county courts’ since Saxon times. The modern county court, however, was created by statute in 1846. The aim was to provide a growing population with a local court designed to adjudicate small scale disputes swiftly and less expensively than litigation in the courts in London. There are presently 215 county courts around the country, but not all these courts will try the larger (Multi-Track) cases. These larger cases tend to be tried in regional Trial Centres. The governing statute is now the County Courts Act 1984, with the county court’s jurisdiction amended by the High Court and County Courts Jurisdictions Order 1991.

3.2 Over time, the jurisdiction of the county court, always prescribed by statute, has been extended. In some areas of law, such as contract, tort (except defamation claims), sums recoverable under statute, and actions for the recovery of land, the county court’s jurisdiction is as extensive as that of the High Court. In other areas, essentially those coming under the equity jurisdiction exercised by the Chancery Division of the High Court, the county court’s jurisdiction is severely restricted, the amount of the court’s jurisdiction being limited to claims worth no more than £30,000.

3.3 The purpose of the county court remains that of a local court, providing much speedier justice than that available in the High Court, and at a lower cost. There 12 are now three separate types of proceedings in the county court, and the cost of litigating in the county court is very dependent on the type of proceedings in which the litigant is involved, see Section E below.

B. Civil Disputes

3.4 The county court has jurisdiction in three quite distinct areas of civil, in the sense of non-criminal, dispute. These may be described as civil, family and insolvency claims. Most county courts have a family jurisdiction, deciding disputes arising on the breakdown of marriage, and problems relating to children whether or not accompanied by divorce. A small number of county courts have an insolvency jurisdiction dealing with bankruptcy and the liquidation of companies with a share capital of less than £120,000.

3.5 This Handbook does not cover family or insolvency disputes. It deals only with civil disputes, such as claims relating to contracts, the ownership and possession of land, and torts, including personal injury claims arising out of road traffic accidents, and accidents at work.

C. Judiciary and staff

3.6 Cases at the county court are managed and tried by both Circuit Judges and District Judges. In the main, the bigger (multi-track) trials will be heard by Circuit Judges, some of whom also sit in the High Court exercising the jurisdiction of High Court Judges. District Judges are responsible for hearing the trials of smaller cases (both fast track and small claims) and for managing the multi-track claims before they reach a hearing. But these distinctions are not set in stone. Some District Judges are authorised to hear multi-track cases, and when there is no other work available Circuit Judges may hear fast track cases. In some courts, notably Central London Civil Justice Centre, most pre-trial case management of multi-track cases is by Circuit Judges.

3.7 In most instances, a litigant may appeal a decision made by a District Judge to a Circuit Judge. This is a true appeal. That is, the Circuit Judge does not hear the matter afresh. The litigant who appeals a decision of a District Judge has to show that the District Judge made an error of law or arrived at a decision which is outside the acceptable boundaries of decision-making in that particular area. It is necessary for an appellant to obtain permission to appeal a District Judge decision, either from the District Judge or the Circuit Judge.

3.8 The county court is staffed by employees of Her Majesty’s Courts and Tribunal Service. The staff are responsible for a wide range of services required to ensure that the court functions properly. County Court staff are responsible for issuing claims, taking in transfers of cases from other courts, issuing and processing applications, clerking the judges in their work in and out of court, preparing and serving orders, enforcing orders, and a wide range of other functions. A few senior staff undertake quasi-judicial work, in particular conducting examinations of debtors as to their means.

3.9 County Court staff are not lawyers, and it is no part of their duty to give legal advice. Conditions vary from court to court, but in the big cities staff tend to have to work in very difficult conditions. Litigants are entitled to expect a good level of service, but do have to remember that the county court is the poor relation in the court service and is greatly under-resourced. This puts a great deal of pressure on the court staff.

D. Trial by Judge alone

3.10 With certain specific exceptions all trials in the county court are heard and determined by a single judge sitting alone. The judge therefore sits both as judge, managing the proceedings in court and determining points of law, and as jury, deciding questions of fact.

3.11 Under the provisions of the County Courts Act 1984, s 66, an application may be made for a trial to be heard by both judge and jury where there is a ‘charge of fraud’ against the applicant for a jury or where there is a claim in respect of malicious prosecution or false imprisonment. A ‘charge of fraud’ involves more than an allegation of fraud. Such a charge only arises in cases of actionable deceit, and even then the court’s discretion to order trial with a jury is rarely exercised. In cases of malicious prosecution or false imprisonment, claims which are almost invariably brought only against the police, it is more common for the court to order trial with a jury.

3.12 An application for a claim to be tried with a jury must be made within 28 days of service of the defence [CPR 26.11]. A county court jury comprises eight jurors, and the jury operates by answering specific questions posed in relation to the essential issues of fact in the case. These questions are determined by the judge in consultation with the litigants.

E. County Court proceedings : Small Claims / Fast Track / Multi Track

3.13 All claims in the county court are allocated to a “track” under the provisions of CPR Part 26. There are three tracks. As its name suggests the Small Claims Track is for low-value claims. It is the normal track for any claim which has a value not exceeding £5,000. However, there are two exceptions to this general rule. First, where the claim is for damages for personal injury, not only must the value of the total claim not exceed £5,000, the value of the personal injury element of the claim should not be more than £1,000. Secondly, where there is a claim by a tenant of residential premises against his landlord requiring the landlord to carry out repairs, the cost of the repairs should not be more than £1,000 and the value of any other claim should not exceed a further £1,000.

3.14 The Fast Track is the normal track for any claim of a value greater than that for a Small Claim, but which does not exceed £25,000, and the trial is likely to last for no longer than one day with any expert evidence limited to one expert per party in no more than two expert fields.

3.15 All remaining claims are allocated to the Multi Track. These will be the more substantial claims brought in the county court.

3.16 Small claims track matters will almost invariably be heard by a District Judge who will act rather more as an adjudicator than as a judge. The proceedings will be informal, and the judge’s task will include a responsibility to elicit the evidence, and ensure that each party has called the witnesses who can give relevant evidence and has produced the documents which will assist the court to arrive at the correct decision. “He must also hold the ring and ensure that each party has a fair chance to present his own case and to challenge that of his opponent”. To do this the judge will have to enter the ring in a way which is rarely appropriate in other cases. This Handbook may give some general assistance to a litigant in a small claims track matter, but it is aimed primarily for the fast track and multi-track litigant who has to engage in far more formal legal procedure where the judge’s scope for assisting in the preparation and presentation of the case is severely restricted.

3.17 Fast track claims will usually be heard by a District Judge. Essentially these claims proceed in the same way as a multi-track claims. They are, however, the shorter, lesser value, claims which for those reasons will tend to be simpler to prepare and present. Some litigants will retain lawyers to represent them on fast track claims but a majority of litigants will represent themselves.

3.18 Multi-Track claims will usually be heard by a Circuit Judge or a Recorder. A Recorder will generally be a lawyer in practice, either a barrister or a solicitor, who has a part-time judicial appointment. A few Recorders are full-time judicial office-holders in other fields, such as an Employment or Leasehold Valuation Tribunal Chairman. There are District Judges who are also Recorders. A Recorder has the same status as a Circuit Judge. All Circuit Judges will have been Recorders for at least two years before being appointed full-time judges.

3.19 There are very important cost implications attached to the different tracks. The general rule in the small claims track [CPR 27.14] is that no costs may be awarded against the losing party except the fixed costs attributable to issuing the claim and court fees paid by the successful party, together with (a) reasonable travelling expenses for the successful party and his witnesses (b) loss of earnings up to £50 per day and (c) a fee for any expert called not exceeding £200 [27PD.7]. However, where the judge considers that a party has behaved unreasonably (eg bringing a wholly speculative claim or failing to comply with court directions) the party concerned may be ordered to pay the other party’s legal costs.

3.20 In fast track claims, costs are usually awarded against the losing party in favour of the successful party on a fixed scale. Where the value of the claim is not more than £3,000, the costs will be £485; for claims up to £10,000, £690; for claims up to £15,000, £1,035 and for claims up to £25,000, £1,650. There are additional provisions in the CPR for awarding further costs or no costs at all set out in CPR 15 Part 46, including a provision for awarding additional costs to a litigant in person who is successful in the litigation, whether as claimant or defendant.

3.21 A successful party in a multi-track claim may expect to be awarded his costs in full. Full might not actually mean that every penny of the successful party’s costs have to be paid. There are detailed rules as to costs which may be recoverable in civil litigation, and it is possible to have a further dispute over the costs in front of a specialist Costs Judge. It can be a very expensive matter to face an order to pay the other side’s costs in a multi-track claim.

Chapter 4: The Civil Procedure Rules

1. All civil trials are governed by the Civil Procedure Rules 1998 (“CPR”).

2. The CPR may be downloaded from a number of sites. It is not necessary or sensible to download the whole rules. There are some of them, many with practice directions. If you are unable to obtain a printed copy of the CPR the sensible thing is to download the rule, or rules, which relates to the stage of the case that you are at. The text is this handbook will refer you, as appropriate, to the relevant part of the rules. References are given in square brackets. [CPR 16.2] is a reference to a rule. [CPR 16PD.3] is a reference to a practice direction which supplements the rule.

3. The CPR [CPR 1] require all cases to be dealt with ‘justly’, and CPR 1 gives a broad definition of ‘justly’ for these purposes. The definition incorporates the concept of proportionality, and the fair allocation of the court’s resources. The court must deal fairly between the parties in each case, but must also have regard to the fact that there will be other parties in other cases competing for the court’s time and resources.

4. The court has wide management powers. Time limits should be kept, and sanctions might be imposed on a litigant who fails to meet time limits. But sanctions are rarely imposed for the first breach of a time limit.

A. Civil Procedure Rules 1998

4.1 The Civil Procedure Rules 1998 (“CPR”), which came into effect on 26 April 1999, provide a single body of procedural rules for all civil courts, namely the county court, the High Court, and the Court of Appeal, civil division. The CPR have the force of statute being made, and regularly amended, by statutory instrument under the power given by the Civil Procedure Act 1997. Significant amendments came into effect on 1 April 2013 as part of the ‘Jackson Reforms’, see Chapter 14.

4.2 The CPR were designed to effect a considerable change to the procedural rules previously in force, namely the Rules of the Supreme Court and the County Court Rules. In particular, the CPR imposes on the court (ie the judge) the duty actively to manage cases so as to further the overriding objective. Among the 17 more important aims of the CPR are (1) to ensure that litigation is conducted with the parties’ ‘cards on the table’, and (2) to introduce the concept of proportionality in the handling of a case. The court always aims to ascertain the true facts in any case to which to apply the correct legal provisions so as to arrive at the just result. But it has always been acknowledged that the court cannot always be confident that it has correctly ascertained the facts. The standard of proof in civil cases, ie proof on a balance of probabilities, shows the realism with which the task of ‘finding the facts’ is approached. Additionally the CPR requires the court to approach its task with proportionality in mind. If the cost of pursuing any aspect of a civil dispute is out of proportion to the benefit that may be derived from that pursuit, the court may decide that it is better not to incur the cost than pursue a particular point, even where to do so may well allow the court to arrive at a more reliable answer.

4.3 The CPR are divided into ‘Parts’, each with a number of rules relating to a particular topic and most Parts also have one or more Practice Directions which supplement the rules and assist in understanding how the rules are to be implemented. There are 79 Parts to the CPR, but a number of these parts deal with specific courts or specialist proceedings which will not concern the overwhelming majority of litigants. The CPR also contain a number of forms to be used at various stages of a civil claim.

4.4 The CPR are published, with editorial notes, by a number of legal publishers. The litigant in person may hear the Judge or lawyers referring to ‘the White Book’ (published by Sweet & Maxwell) or ‘the Green Book’ (published by LexisNexis) and there are other editions as well. Jordans publish the rules with editorial notes (in a Brown cover). All these books are very expensive. The CPR themselves can, however, be freely downloaded from the internet, for instance at The various forms which may be used to comply with the directions given by the court exercising its case management powers may also be freely downloaded.

4.5 It is important that a litigant obtains a copy of the rules which are relevant to each stage of the case in which he is involved. The rules are fairly straightforward to read and understand, and so can be followed by a litigant without legal assistance. If a litigant does have trouble in understanding any rule he can always ask the judge at the next Case Management Conference for help, or, if the matter is urgent and relates specifically to an Order made by the court, a litigant may write to the court manager and ask that he put any particular question before the judge for assistance in complying with the Order in question.

B. The Overriding Objective

4.6 CPR Part 1.1 provides that “These Rules are a new procedural code with the overriding objective of enabling the court to deal with cases justly and at proportionate cost”. ‘Dealing with a case justly’ has always been the aim of the English civil court, but from 1 April 2013 this ‘overriding objective’ is given a new definition. By virtue of CPR Part 1.2 “Dealing with a case justly and at proportionate costs includes, so far as is practicable –

(a) ensuring that the parties are on an equal footing;

(b) saving expense;

(c) dealing with the case in ways which are proportionate –

(i) to the amount of money involved;

(ii) to the importance of the case;

(iii) to the complexity of the issues; and (iv) to the financial position of each party;

(d) ensuring that it is dealt with expeditiously and fairly; and

(e) allotting to it an appropriate share of the court’s resources, while taking into account the need to allot resources to other cases.

(f) enforcing compliance with rules, practice directions and orders.”

4.7 It follows that the court must be concerned not simply with finding the true facts and correctly applying the relevant law. It has to be concerned with matters of expense, proportionality, and the need to take account of the demands imposed by other cases. From the perspective of the litigant in person ‘ensuring that the parties are on an equal footing’ does not extend to depriving the other side of its advocate, but the court does have to take into account the fact, when it arises, that one side has legal representation and the other does not. From 1 April 2013 ‘enforcing compliance with rules, practice directions and orders’ is given a new emphasis.

C. The Court’s Case Management Powers

4.8 These powers are very wide. They are set out in CPR Part 3 which is too extensive to discuss here. Essentially the court is given the necessary power to take an active part in the management of any case and, as appropriate, to tailor the directions it makes to the particular needs of the case.

4.9 The court manages a case by making Orders which are, in effect, giving directions to the parties as to what they have to do and by when. Sometimes these Orders are made in the course of an interim hearing (interim because it is not a trial or final hearing) with both parties present. An interim hearing may be ordered because one or other party has a particular application to make, but most Orders for directions are made at Case Management Conferences when the court calls all parties to attend a hearing to consider how the case is progressing and what further directions need to be made.

4.10 Sometimes the court makes an order on paper (often described as ‘boxwork’) without the parties being present. Such Orders may be made at the instance of the court or as a result of an application by one or other parties. Where a court makes an order without hearing the parties, the Order must contain a statement of the right of any party affected by the Order to apply to have it set aside, varied or stayed, [CPR 3.3(5)]. Usually the Order gives the parties seven days in which to make such an application. A litigant in person who wishes to challenge an Order should write to the court without delay. Judges are usually careful to ensure that boxwork orders made without a hearing are not unduly controversial, but no litigant should feel in the least intimidated about applying to vary or set aside an order made without a hearing. No judge should ever object to hearing a litigant make representations about the appropriate form of an Order, or, indeed, whether an Order should be made at all.

4.11 It is important to bear in mind that directions made in the course of preparing for trial may have serious ramifications at trial. Litigation is hard work, and should be seen as such. Where the court orders a Case Management Conference the time may not be convenient, and it is always open to any party to ask the court for a different hearing time. But the court cannot always accommodate such requests. A party to litigation should always do his utmost to attend interim hearings, and do so having reviewed his papers so that he can answer any question about his case put to him by the judge.

D. Time Limits and sanctions

4.12 All Orders for directions should come with time limits, and a good order will specify both the date and the time of day by which any direction is to be complied with.

4.13 Courts do take time limits seriously, and there are a range of sanctions available to the court to punish a litigant who does not comply with a time limit. He may, for example, be precluded from arguing a particular issue, or calling particular witness evidence, or part of his claim for damages may be struck out. The most serious sanction of all is to strike out a claim in its entirety where a claimant acts in breach of a court order, or to strike out a defence and so allow a claimant to have a judgment without a trial where a defendant is in breach of a court order.

4.14 However, to the dismay of some litigants in person who find that the other side does not comply strictly with any particular time provided for in a direction, it has been the convention not to impose a sanction for the first breach of a court order. The more usual approach is for the court to make a second order requiring a direction to be carried out but this time spelling out the sanction that will apply if this second Order is not complied with. These Orders are often called “unless” orders, because they are given in terms that unless the party complies with the order a particular sanction will apply. From 1 April 2013 the judges have been told to be stricter with litigants than has been the case in the past. It is far too soon to see what impact this will have on the enforcement of orders. Judges will often be in a difficult position. Rigorous enforcement of orders may actually lead to increased costs, which is the direct opposite of the stated aim of the April 2013 changes to the rules.

4.15 Even where a sanction is applied it is open to a party to apply for relief from sanctions [CPR Part 3.9] (see 9.18). Such an application must be supported by evidence, usually in the form of a witness statement, which should explain why the party failed to comply with the Order and why, if it be the case, that the application for relief from sanctions was not made promptly. Whether the court will then grant relief, or do so on terms, depends on a consideration of all relevant circumstances and in particular those spelt out in CPR Part 3.9(1).

4.16 Time for complying with directions is almost always given in days. Not every day counts as a day for these purposes. The rule for computing time is at CPR Part 2.8. A day means a ‘clear day’. That means that the day on which a period of days begins is not counted neither, if the end of the period is defined by reference to an event, does the day on which that event occurs. Where a time period is five days or less week-ends and bank holidays do not count.

4.17 The court’s case management powers enable it to extend or shorten any time period, even where an application for extension is made after the time has expired.

E. Chancery, Queen’s Bench, Mercantile and TCC Guides

4.18 In the High Court, the Chancery and Queen’s Bench Divisions and the specialist courts (including the Commercial Court, and Technology and Construction Court (‘TCC’)) publish guides as to how particular aspects of litigation in those courts should be conducted. Neither the Chancery Division nor the Queen’s Bench Division Guides have direct application in the county court. The litigant in person may, however, encounter references to these Guides, which in many respects give very useful guidance which could helpfully be followed in the county court, and they are mentioned for this purpose. The Guides can be freely downloaded from the website.

4.19 A litigant in person may find that his case is in a Mercantile List or a Technology and Construction List in the county court. In such a case the rules specifically relating to these courts, Mercantile Court CPR 59, TCC CPR 60 will apply to that case. The TCC has its own Guide and this will apply to county court cases in a TCC List.

Chapter 5: County Court Fees

1. Fees are payable both a start of a claim and at various stages throughout the claim.

2. Litigants in receipt of Universal Credit, Income Support, Pension Guarantee Credit, Jobseeker’s Allowance, and Working Tax Credit are exempt from fees provided they are not also in receipt of Child Tax Credit.

3. Litigants on low incomes and litigants who can show that payment of a court fee would involve undue hardship may also be eligible for remission or exemption from fees depending on a means test.

4. A litigant who is subject to a Civil Restraint Order requires the permission of a High Court Judge to apply for fee remission.

A. Court Fees

5.1 Court fees are payable on issue, ie at the start, of a claim, and that includes the start of a counterclaim or a third party claim. With money claims, the level of the issue fee will depend upon the sum claimed. Accordingly the sensible course for a claimant is to ensure that his claim is limited to the top of the band in which it falls. If a claim is issued online (Money Claim Online or MCOL) the fees are a little lower than where the claim is used at court. Non-money claims attract a fixed fee, with possession claims on line (PCOL), which can be used only for possession claim arising on rent arrears, attracting a lower fee than other cases.

5.2 Fees are also payable:

(i) when a case is allocated to one of the three ‘tracks’;

(ii) when an application is issued for an order during the interim stage of the claim, ie before the trial hearing;

(iii) when the pre-trial checklist is filed;

(iv) for the hearing; and

(v) for any assessment of costs after the hearing.

After judgment, further fees will be payable for any appeal against the judgment or for using any of the different methods of enforcement of a judgment.

5.3 Parliament has made civil litigation an expensive business. The levels of fees are set out in secondary legislation, County Court Fees Orders, and are regularly increased. HM Courts & Tribunals Service publish a leaflet, EX50, which will give the fees currently in force. Details of the fees payable can always be found at .

5.4 During the interim stage of the claim, no fee is chargeable for a Case Management Conference or Pre-Trial Review. A fee for a specific application may be avoided if the litigant waits to make his application at a Case Management Conference, but he must remember to give good advance notice to the other side and to the court that he will be asking for specific directions from the court at the Conference so that the other side is not caught unawares and the court allows sufficient hearing time.

5.5 A refund of a hearing fee is available where the case is settled and the court is notified of the settlement. The amount of the refund depends on when the court is notified of the settlement. More than 28 days before the hearing 100% of the fee is refunded; between 28 and 15 days, 75% of the fee; and between 14 and seven days, 50% of the fee. If the court is notified fewer than seven days before the hearing there is no refund.

B. Fee Exemption

5.6 For less well-off litigants there is the possibility of fee remission. There are three concessions. Under concession 1 there is a full remission of court fees if the litigant is in receipt of any one of four means-tested benefits, income support, income-based jobseeker’s allowance, state pension guarantee credit or working tax credit where the litigant is not in receipt of child tax credit. Under concession 2 there is a full remission of court fees if the litigants annual gross income is under certain limits, the figure depending upon the number of children living with the litigant. Under concession 3 there is a partial remission of fees based on a means test. The details of these concessions may be found in the HMCS leaflet EX160A. More information on fee remission is available online at

5.7 A ‘vexatious litigant’, that is a litigant subject to a Civil Restraint Order, may not apply for fee remission without the permission of a High Court Judge.

5.8 A litigant applying for fee exemption has to complete form EX160. This is processed by a court officer. If the litigant does not agree with the officer’s decision he may appeal in writing to the Court Manager. A final appeal lies from the Court Manager to the Area Director.

Chapter 6: The basic structure of litigation

1. To bring a claim, the Claimant must have a ‘cause of action’ recognised in law.

2. If a Defendant wishes to challenge the Claimant’s claim, he must raise either issues of fact or issues of law or both. Most cases involve only issues of fact.

3. It is essential for you as a litigant to identify the issues of fact in your case so that you can concentrate on what is really important in your case.

4. The court will sometimes direct parties to prepare a list of issues. You should welcome such a direction, because you will then see what your opponent considers to be the issues, and, possibly, the judge may make helpful observations about what appear to be or appear not to be issues in the case.

A. A cause of action

6.1 To bring proceedings in a civil court, the claimant must have a claim against the defendant that is recognised as being enforceable in law. To be successful in the proceedings the claimant must have a good ‘cause of action’ against the defendant. The cause of action is the entire set of facts that gives rise to an enforceable claim.

6.2 There are two elements here. First there must be a claim that is recognised as being enforceable in law. English law recognises a wide variety of claims, but not everything which causes injury, loss or annoyance to another will constitute a valid claim. The claimant must satisfy the court that his claim is one which is proper to bring within the recognised principles of the law.

6.3 The second element is the factual basis of the claim. To take two examples. Where a person breaks an agreement he has with another he may have to pay compensation (damages) to that other person (the innocent party). Or where a person who is under a duty to act with due care fails to do so with the result that another person suffers harm, a claim may be made by the victim of the harm. It is for the claimant to establish all the essential facts that go to make up that valid claim.

B. Issues of law

6.4 ‘Issue’ in this context means a matter on which the parties disagree. An ‘issue of law’ is where the parties to proceedings have a dispute as to any aspect of the law or 24 its application in relation to their proceedings. Many cases proceed without giving rise to issues of law. Where, for instance, the claimant is a pedestrian who claims that he was crossing the road at a light-controlled junction when he was hit by a car driven by the defendant through a red light, it is most unlikely that an issue of law will arise. The legal claim will be in the tort of negligence, for the law recognises a duty on all drivers to exercise reasonable care to avoid causing damage to anyone else who is using the road at the same time. If a driver goes through a red light and injures a pedestrian who is crossing the road, there is little scope for arguing the legal basis of the claim. The driver may defend the claim on a factual issue, eg the light was, in fact, green so that he was crossing the junction perfectly reasonably when the pedestrian ran out in front of him, but there will be no legal issue.

6.5 But the above is a simple example and the law behind any particular claim may not be so straightforward. Before a claimant starts a claim, he needs to satisfy himself that he has a claim recognised in law. A defendant is entitled to challenge that claim either on the basis that it is not a proper claim in law or that it does not apply to the facts of the claim being brought. A defendant challenging the legal basis of the claimant’s claim in either of these ways raises a ‘legal issue’ as to the validity of the claimant’s claim.

6.6 This can be a daunting prospect for some litigants in person. The law can be technical and can sound even more technical than it is. Lawyers, in common with most other professionals, use shorthand phrases that may take some understanding. But for the most part the ‘law’, in the sense of what makes up a valid claim, is not difficult to understand. It is convenient to divide the law into specific areas giving rise to valid claims, the most common being contract, tort, land law, and trusts. Anyone wishing to research whether he has a valid claim will find that most text books will cover defined areas of the law, for the law is too vast an area to be conveniently covered in one volume. Once the correct area of law has been identified, it should be possible to identify the part of that area of the law which covers the facts of any individual case.

6.7 Each valid legal claim may be divided into its ‘elements’. Probably the most common claim brought in the courts is in the tort of negligence. This claim may be divided into three elements, namely:- (1) a duty owed to the claimant by the defendant; (2) a breach of that duty by the defendant; and (3) damage recoverable in law caused to the claimant by that breach. The claimant must establish each of the three elements. The defendant may challenge any or all the elements. He may challenge the duty alleged by the claimant and assert that the law does not recognise that a person in the defendant’s position owes a duty to a person in the claimant’s position. This will, essentially, be an issue of law but the facts on which the issue is decided may be important, so there may be an issue of mixed law and fact. Whether or not a defendant has acted in breach of a duty he owes to the claimant will usually be an issue of fact. But with the third element, that of damage, the law has restrictions on the scope of damage that may be claimed in any particular circumstances. So issues of law may arise in connection with damages.

6.8 It is not possible in this Handbook to cover the law. That has to be found in textbooks. Please see the comments made in paragraph 1.19.

C. Issues of fact

6.9 An issue of fact, that is a dispute or disagreement as to the actual facts arising in a claim, is an easy concept to understand. Issues of fact are the very stuff of courtroom dramas. They are the building blocks of any case. What is very important for the litigant, however, is to have clearly in mind those factual issues which are relevant to the determination of the case, and those that are not. A litigant who spends time and effort disputing facts which are not relevant to the decisions which the judge has to make can annoy everyone by wasting time. But, more importantly for him, the litigant who makes a great song and dance about facts which are not relevant to the determination of the case may end up by masking those facts which are helpful to his case.

6.10 Which facts are relevant and which are not will depend on the circumstances of the individual case. The colour of the clothes worn by a claimant pedestrian in a road traffic accident case may have no bearing at all on the defendant’s driving. But if the accident happened at night time and the claimant was wearing very dark clothing, the colour of the claimant’s clothes may become extremely important. Where the driver was planning to go after he had crossed the junction where the accident happened is often quite irrelevant to an assessment of his driving. But it may become highly pertinent if the driver was lost and paying more attention to his general surroundings and less attention to the road ahead than he should have been. Or he may have been late for an appointment. The litigant has to use his good sense as to what is and what is not relevant in his particular case. Furthermore the litigant should always be ready to accept that, as a case proceeds, an issue of fact which seemed very important to him before the trial may turn out to be of little importance, and vice versa.

6.11 It is always important to identify the essential issues of fact before the trial begins. That is the purpose of pleadings (statements of case), see chapter 8. When the pleading stage of the claim is completed, it should be possible to work through the pleadings and identify all essential issues of fact. A good litigator will identify all the essential issues of fact shown on the pleadings so that he can:

(1) ensure that he discloses all documents that bear on those issues;

(2) consider what witness or documentary evidence he may produce at trial to support his side of the various issues; and

(3) deal with each issue thoroughly in his witness statements.

6.12 Judges regularly direct litigants to prepare and file a list of issues. See this as a helpful direction. It will make you think about the issues you are raising. It will also enable you to learn what your opponent considers to be the issues in the case. Because it is helpful to the parties and judge alike, a judge at a Case Management Conference or other interim hearing may consider the list of issues with the parties and possibly make observations which may help you add to or refine your list of issues. If the case management judge in your case does not direct a list of issues, and you would prefer that he did, do not hesitate to ask for such a direction.

Chapter 7: Dealing with the issue of proceedings

1. Before embarking on proceedings it is essential that a prospective claimant not only notifies the prospective defendant of his claim, but also provides sufficient information about that claim to enable the defendant to make an informed decision as to how best to proceed. A defendant who believes that he has an answer to the claim should also exchange information with the claimant, so that both sides can properly assess where they stand in relation to the proposed claim.

2. Where it is apparent that there is a real claim which is disputed on a proper basis both parties should explore the possibility that a compromise may be achieved through mediation or some other form of alternative dispute resolution.

3. Before you start proceedings for a money sum do consider whether the defendant will be able to pay. You will never know for certain, but beware the risk of throwing good money after bad.

4. Proceedings may be started under Part 7 (Form N1), or, where there is no substantial dispute of fact, under Part 8 (Form N208). If in doubt the claimant should start under Part 7. The forms may be obtained from any County Court office or by downloading the form at The forms are accompanied by guidance notes. These notes need to be read carefully.

5. The relevant form needs to be completed on paper unless the claim is simply for a money sum against no more than two people, when it may be completed on line at

6. An issue fee will be payable depending upon the value of the claim.

7. All county court claims are now issued at a central national court centre in Salford. Once a defence is received, the parties are sent an ‘directions questionnaire’ to complete and return to a local court. This is usually the court covering the area in which the defendant resides.

8. A defendant who is served with a claim form has 14 days to decide whether he will admit or defend the claim in whole or in part and return that part of the form which states his intention.

9. Once a case has been sent to a local county court, a judge will allocate the claim to one of three ‘tracks’: the small claims track, the fast track, or the multitrack. This allocation is based on the replies to the Directions questionnaires that are sent to all parties. The litigant should complete his questionnaire carefully. Allocation has very considerable implications for the case, and if a litigant is concerned that the case has not been correctly allocated he should apply to the court for a re-allocation.

10. The court will usually serve the proceedings on the defendant. Once a person is a party to proceedings he must provide an address for service. All documents served during the proceedings must be served at this address, whether personally, or by first class post, or the DX mail and courier service, or (only where the litigant agrees) by fax or e-mail.

A. Before starting proceedings

7.1 Explore alternatives to proceedings. Litigation can be very expensive. It should be used only as a last resort when other possible avenues to resolve the dispute have been tried and failed. The Court encourages this approach by means of ‘pre-action protocols’. Every prospective litigant should go through a pre-action stage in which he attempts to reach a compromise with the ‘other party’ even where the dispute may have been brewing for some time and the respective parties have apparently adopted entrenched positions. For many (sensible) people it is one thing to say “see you in court”, but quite another to go through the whole litigation process with the time, expense, and perhaps above all, stress, involved.

7.2 Before starting proceedings the prospective claimant should send a letter to the prospective defendant giving full details of the claim and specifying a reasonable period in which to respond. This principle is reinforced by specific pre-action protocols for different types of claim. There are ten protocols in total. These protocols form part of the CPR. They cover areas such as personal injury, low value road traffic accidents, professional negligence, building disputes, and housing disrepair claims. The time to allow a potential defendant to respond varies from 15 working days for low value road traffic accidents up to three months for personal injury claims. The protocols are high-minded, very lengthy, over complicated and, essentially, counter-productive. But they are part of the Rules and should be read and followed by lawyers, although most judges will not expect close observance by litigants in person.

7.3 The basic principles behind pre-action protocols are, however, sound and should be followed by every claimant. Failure to follow these principles may have serious costs consequences. These principles are that before proceedings are started the parties should:

(1) exchange sufficient information about the matter to allow them to understand each other’s position and make informed decisions about settlement and how to proceed; and

(2) make appropriate attempts to resolve the matter without starting proceedings, and in particular consider the use of an appropriate form of alternative dispute resolution (‘ADR’) (see Chapter 2) in order to reach resolution.

7.4 Prospective litigants should tailor what they do to comply with these principles to the circumstances of their particular case. There is no single approach to be adopted in every situation. But at the very least the Judge will expect to see that before starting his proceedings the claimant has explained to the defendant in clear terms what his claim is and why he is bringing it. This is usually done in a ‘letter of claim’ which contains:

(a) a clear summary of the facts;

(b) all allegations of fault (whether breach of contract, breach of duty, or other ‘fault’);

(c) a statement of the sum claimed or the injury and losses suffered by the claimant with an indication of the figure for the compensation which will be claimed; and

(d) (in cases where it is clear that there are important documents) an offer to provide copies of documents.

The prospective defendant should be given a proper time to respond. This should usually be in the region of four weeks. If there is no response it is sensible to send a chasing letter before finally starting proceedings. When the defendant does respond substantively, the Claimant must consider that response. The Judge will expect the Claimant to write a further letter explaining why he does not accept the response, if that is the case. The important thing is that the parties engage on the dispute; they should not simply trade insults.

7.5 Having exchanged information the parties should then consider ADR. No proceedings should be started while the possibility of settlement is still actively being explored.

7.6 If settlement talks fail, or the prospective defendant refuses to engage in such talks, you will be left with no alternative but starting proceedings. This will be time consuming and very possibly nerve-wracking. Before you start do consider whether you will be able to enforce any judgment against the defendant. It would be a disaster if after all the hard work you obtain a judgment and then find that the defendant has no means to pay. Do what you can to satisfy yourself that the defendant is worth suing.

B. How to start proceedings

7.7 The procedure: Proceedings are started by the issuing of a Claim Form. Most proceedings will involve significant factual disputes. They are known as “Part 7 proceedings” and the relevant form for Part 7 proceedings is Form N1. There are some proceedings in which there is no real factual dispute, but a decision is needed from the Court. These are known as “Part 8 proceedings”. Although less common than Part 7 proceedings a wide variety of cases may be started as a claim in Part 8 proceedings (a ‘Part 8 claim’). Examples are cases relating to probate, the administration of trusts, applications under particular statutory provisions and some landlord and tenant claims. The relevant form for Part 8 proceedings is Form N208. Part 8 proceedings are specialist in nature and rarely suitable for used by a litigant in person who is not an experienced lawyer. This Handbook assumes that as a litigant in person you will either be bringing or defending a Part 7 claim.

7.8 You may obtain Form N1 from any County Court office or by downloading the form at The forms are accompanied by guidance notes. Read these notes carefully. They explain how the forms should be filled in. The forms also provide information for the defendant, explaining the process and what he needs to do to admit or defend the claim.

7.9 Chapter 8 of this Handbook provides guidance as to what you should include in the Form N1 and the need in addition for Particulars of Claim.

The Claim Form sets out in short form the nature of your claim and should state clearly what the claim is for, that is what sum is claimed or what other remedy is sought. In some cases however, eg claims for compensation for personal injuries, it may not be possible to specify the exact amount of the claim. Instead, what should be stated is the maximum amount the claim is limited to, eg £50,000. The figure should be a realistic estimate of the upper limit of the claim. It will also, incidentally, determine the size of the issue fee the claimant will have to pay so it is unwise for a claimant to claim more than he can reasonably hope to be awarded.

7.10 Completing the form: The form needs to be completed on paper unless the claim is simply for a money sum against no more than two people, when it may be completed on line.

7.11 To start a claim on paper, you should complete the form and make enough photocopies of it and the guidance notes for the court and each defendant. Make an extra copy to keep for yourself. Have a sensible filing system which you feel comfortable with and file your claim form. Help in completing the form can be obtained from Citizens’ Advice Bureau. Court staff will do what they can to assist but they are not there to give you advice.

7.12 When completed you should submit the form to the court, with enough copies for each defendant, either by attending at the court office or by post, together with the court fee, where applicable. The fee can be paid in cash, by cheque payable to ‘HM Courts & Tribunal Service’, or by debit card.

7.13 A claim on line is started at The court fee is calculated automatically and can be paid by credit or debit card. The online guidance explains the process but there is also a help desk that can be contacted in case of problems. The number is listed on the website.

7.14 After the proceedings have been started the court will inform the Claimant that the claim has been issued by sending a ‘Notice of Issue’. The court will also send each defendant a copy of the claim together with the notes of guidance. Defendants have the option of admitting the claim in whole or in part or defending it.

C. Where to start proceedings

7.15 County Court or High Court?: The general rule is that the county court has the same jurisdiction as the High Court. The primary exception is in the equity jurisdiction where there is a county court limit of £30,000, above which all claims must start in the High Court although once started in the High Court a claim may be transferred to a county court regardless of the county court limit. Equity proceedings include cases involving trusts, estates, dissolution of partnerships and applications for specific performance.

Proceedings may only be started in the High Court (either in London at the Royal Courts of Justice or in a District Registry, which is the High Court outside London and is usually together with the county court) if the claim is:

(a) expected to be for more than £25,000;

(b) for personal injuries and the value of the claim is £50,000 or more; or

(c) required to be started only in the High Court.

The figures were set for (a) and (b) above some time ago, and a litigant who starts a claim in the High Court for less than £250,000 without some special feature, eg public importance, complexity of facts, or a difficult point of law, can expect the High Court to transfer the case away to the county court. In the Technology and Construction Court the judges expect claims worth less than £500,000 to be started in the county court.

7.16 Which county court?: All claims are now issued at a central national court centre in Salford. Once a Defence is received, the parties are sent a ‘directions questionnaire’ to complete and return to a local Court. This is usually the Court covering the area in which the Defendant resides, but if the parties both specify a preferred court in the directions questionnaire it will be to this preferred court. This court will deal with the management of the case to trial, unless an application is made to transfer the case by either or both parties to another court for the convenience of the parties. At the county court appropriate cases may be assigned to special lists within the court. The three specialist lists are the Chancery List, the Mercantile List, and the Technology and Construction List.

7.17 Cases may be transferred between the county court and the High Court to ensure that they are heard at the level which is most appropriate to the issues in the case, and between county courts either for the convenience of the parties or for court administrative purposes, for example where a case needs to be placed in a specialist list which is not available at the court to which the case has been sent.

D. How to respond if you are sued

7.18 On receipt of the claim form a defendant must decide how to respond. The time allowed for this is 14 days, unless the claim form states that particulars of claim are to follow. In that event the time allowed is 14 days from the service of the particulars of claim.

7.19 The options are as follows:

(a) a defendant who wants to defend the claim (in whole or part) should file a defence with the court or, if unable to do this within the time limit of 14 days, an acknowledgment of service;

(b) a defendant who admits the claim (in whole or part) should file an admission; or

(c) a defendant who files an acknowledgment of service and wants to defend must file a defence within 28 days of the service of the particulars of claim.

7.20 It is not possible in a basic guide such as this to cover all the procedural rules. What follows is intended to provide a general overview. The details are to be found in the relevant sections of the Civil Procedure Rules (CPR):

CPR Pt 9 Responding to Particulars of Claim

CPR Pt 10 Acknowledgment of Service

CPR Pt 14 Admissions

CPR Pt 15 Defence

7.21 If a defendant files an admission, the claimant has the right to enter judgment unless the defendant is a child or protected party (see below). Once an admission has been made it can only be withdrawn or altered with the permission of the court. Where the claim is for an unspecified amount of money, judgment will be entered for an amount to be decided later by the court. However a defendant who admits liability to pay a claim for an unspecified amount may offer a sum in satisfaction of the claim [CPR 14.7]. A defendant may make a request for time to pay [CPR 14.9]. ‘Time to pay’ may be an extended period in which to pay the whole sum due, eg while the defendant makes arrangement to sell his house or other asset, or may involve payment by instalments. The rate of payment may be determined by a court officer [CPR 14.11] or by a Judge [CPR 14.12].

E. The Allocation of the Case to a track

7.22 Where a claim is defended the court will decide at an early stage in the proceedings where to allocate the case for trial. Cases are allocated to one of three “tracks” for case management and trial:

(1) The small claims track;

(2) The fast track; and

(3) The multi-track

7.23 In broad terms, the small claims track is the normal track for any claim which has a value of not more than £10,000, the fast track for claims with a value of not more than £25,000 where the trial is likely to last for no more than one day, and the multi-track for all other claims. Personal injury claims are not allocated to the small claims track unless the value of the claim is for personal injuries is not more than £1,000 as well as the value of the claim overall being no more than £10,000. Claims by a tenant of residential premises against a landlord for an order for repairs to be carried out are not allocated to the small claims track unless the value of the repairs is no more than £1,000, and the value of any other claim for damages does not exceed that figure.

7.24 The small claims track is intended for cases which can be dealt with without the need for substantial pre-trial preparation, and with greater informality. The procedure for the preparation of the case and the conduct of the hearing is set out in CPR Pt 27 and is designed to make it possible for a litigant to conduct his own case without legal representation. Small track cases are heard by District Judges. Only very limited orders for costs may be made in small track cases, essentially limited to fixed costs and expenses [CPR 27.14].

7.25 The fast track is intended for cases which can be heard in a day and which do not involve a large number of documents or consideration of complex expert evidence. Part 28 sets out the procedure for preparation of the case and the conduct of the hearing. Fast track cases are heard mainly by District Judges but may also be heard by Circuit Judges. The costs that may be awarded in fast track cases depend upon the value of the claim, but in all cases are severely limited [CPR 46.2].

7.26 The case management and the hearing of a case allocated to the multi-track will normally be at a Civil Trial Centre. The multi-track is reserved for the more substantial and complex cases, which may require greater judicial case management. For this purpose the court may fix a case management conference to review the preparation of the case and to give directions for its progress to trial. CPR Pt 29 sets out the procedure to be followed from allocation to trial in multi-track cases. Multi-track cases are normally heard by Circuit Judges. The most serious and complex cases may be heard by a High Court Judge. In appropriate circumstances, the case can also be released for hearing by a District Judge.

7.27 The Directions questionnaire: Allocation of defended cases to the appropriate track is a crucial preliminary case management issue. Once a defence has been filed indicating that the claim is defended the court will serve a form of Directions questionnaire on each of the parties. The questionnaire will state on it the date by which it is to be answered and returned to the court. It is important that the form is completed carefully.

Once the time provided for returning the questionnaire has expired (unless extended by agreement) the court will proceed to allocate the case to track. Before making the decision, if necessary, the court may order a party to provide more information about his case.

7.28 The allocation: In deciding which track to allocate to a claim, the court will have regard to a wide range of matters including –

(1) The financial value of the claim;

(2) The nature of the claim;

(3) Whether the case is likely to raise complex issues of fact, law or evidence;

(4) The number of parties involved;

(5) Any counterclaim, its value, and the complexity of the issues it raises;

(6) The amount of oral evidence likely to be heard at trial;

(7) The importance of the claim to the parties;

(8) The circumstances of the parties.

If something happens after the case has been allocated to track which alters the nature of the case, the court can be asked to review the allocation and reallocate it if appropriate.

F. Service of documents

7.29 CPR Pt 6 and the two practice directions to Pt 6 contain a great many rules as to how claim forms and other documents may be served. These rules are of considerable importance. This is because the consequence of a party to litigation not taking any particular step may be severe. The court needs to be satisfied that a party who is in apparent breach of one of his obligations under CPR, (eg in not responding to a claim form, or not serving details of his claim after receiving a request,) has in fact been served with the appropriate document to trigger that obligation. There are also special rules for serving companies and partnerships.

7.30 In most cases a litigant in person may rely on the court to serve a claim form. What the litigant must do is ensure that he gives a correct address for the defendant. A litigant who serves a claim form himself should ordinarily serve it personally on the defendant, or entrust it to the first class post, document exchange, or an alternative service provider which provides for delivery on the next business day [CPR 6.3].

7.31 Once a person has become a party to proceedings he must give an address at which he may be served with documents relating to those proceedings [CPR 34 6.23]. He may then be served personally or by post at that address or, if the party agrees, he may be served by fax to a specified number or by e-mail or other electronic communication to a specified e-mail address or electronic identification.

7.32 Litigants may encounter defendants who are anxious to avoid service. In such cases it may be necessary to apply to the court for an order permitting service by an ‘alternative method’ or at an ‘alternative place’ as specified in the order. The application may be made without notice to the defendant (naturally) and must be supported by evidence sufficient to satisfy the court that the defendant is seeking to evade service and that the alternative method or place proposed is likely to bring the proceedings to his notice [CPR 6.15].

G. The position of children and other protected parties

7.33 Children and young persons under the age of 18 cannot bring or defend proceeding on their own, unless allowed to do so by the court. Someone has to act on their behalf. That person is known as a ‘Litigation Friend’. The same applies to adults who because of mental illness or disability are unable to manage their own affairs. They are known as ‘Protected Parties’ and a litigation friend must be appointed to act for them.

7.34 No step can be taken in proceedings against a child or protected party except for the issuing and serving of a claim form until a litigation friend has been appointed, except with the permission of the court. If it appears during the course of proceedings that a party lacks capacity to conduct the proceedings, no further step can be taken in the proceedings without the permission of the court until the protected party has a litigation friend.

7.35 The litigation friend must be someone who can fairly and competently conduct the proceedings on behalf of the child or protected party and has no adverse or conflicting interest. In the case of a child the litigation friend will often be a parent. In the case of a protected party it will often be a close relative or friend.

7.36 CPR Pt 21 deals with how a litigation friend can be appointed. This may be without a court order [CPR 21.5], or by an order of the court [CPR 21.6].

7.37 Where a claim is settled by or on behalf of a child or protected party, the terms of the settlement must be approved by the court before they can take effect [21.10]. The court will normally give directions as to the control of any money recovered in the proceedings by or on behalf of the child or protected party. The general rule is that the money is retained in a fund, suitably invested, until the child attains his majority or the protected party recovers his health, but a guardian or other interested person may apply to the court for part of the fund to be used for specific purposes for the benefit of the child or protected party [CPR 21.11 and 21PD.13].

H. Limitation Periods

7.38 The law provides time limits for bringing proceedings. There are general rules in the Limitation Act 1980, but there are many other statutes which provide for limitation periods. A litigant should be aware that most of these rules are procedural rather than substantive. That means that as a matter of procedure a claim must or may be refused because it is out of time, as opposed to the cause of action ceasing to exist after a period of time, which is a substantive limitation period. There is this important difference. If a defendant does not expressly rely on a procedural limitation period in his defence the claimant may still bring his claim even though it is out of time. With a substantive limitation period the cause of action no longer exists once the period has expired. A defendant litigant in person should be careful to plead a procedural limitation period in his defence, and, as stated above, the majority of limitation periods in English law are procedural.

7.39 The law relating to limitation can be intricate, and only the very basic rules may be given here:

(1) 6 years is the ‘standard’ limitation period for claims in contract, tort, or for sums recoverable under a statute. The period begins when the cause of action accrues. In contract this will usually be when the contract is broken. In tort this will usually be when the claimant suffers damage. In a statutory claim this will usually be when the money becomes due.

(2) 12 years is the limitation period for actions on a ‘speciality’ eg a deed or document under seal such as, often, a lease. The period begins when the obligation under the document is broken. 12 years is also the time limit for claims to recover money due under a mortgage or to recover the proceeds of a sale of land.

(3) 3 years is the limitation period for claims in respect of personal injury or under the Fatal Accidents Act 1976. The time runs from the date on which the cause of action accrues (the ordinary rule in tort) or, if later, from the claimant’s ‘date of knowledge’ ie the date on which the claimant knew that his injury was significant, the identity of the defendant or person through whom the defendant is said to be liable, and that the injury was attributable in whole or in part to the act or omission which is stated constitutes the liability of the defendant. Even where the limitation period has expired for a personal injury or Fatal Accidents Act claim, the court has a discretion to allow the action to proceed.

(4) In tort a cause of action can accrue to a claimant without being aware of it. Examples are where a claimant suffers loss because a document is carelessly drafted, or calculations negligently carried out, or there is physical damage to part of a building he cannot easily see. In such cases the standard limitation period is 6 years. However a claimant may, outside the 6 year period, bring proceedings if he does so within 3 years 36 of the ‘starting date’ which is the date on which the claimant first had both the knowledge required to bring the claim and the right to bring the claim.

(5) 12 years is the time limit for actions to recover land, but rent due on the land is subject to a 6 year limitation period.

(6) 6 years is the time limit for enforcing a court judgment.

7.40 There are also special rules in the Limitation Act 1980 which: (a) extend the limitation period where the claimant is under a disability, ie is a minor or a protected party, (b) provide that where a defendant acknowledges his liability to pay a debt the cause of action accrues on the date of that acknowledgment, and (c) postpone the start of the limitation period where the action is based on the fraud of the defendant, or any fact relevant to the claimant’s right of action has been deliberately concealed by the defendant or the action is for relief from the consequences of a mistake until the date on which the claimant discovers the fraud, concealment or mistake or could with reasonable diligence have discovered it.

7.41 Litigants should also be aware that where a claim arises out of international carriage, whether by sea, air, road or rail, there are special rules providing rather shorter limitation periods than the standard periods under the Limitation Act 1980. The relevant statutes are incorporating rules agreed by international convention, and these rules also affect the liability of the carrier. It is particularly important that the litigant brings his claim within the convention time limits because the standard approach of these conventions is provide that after a time limit has expired the claimant’s right to compensation is extinguished, not just that his remedy is barred, a substantive limitation period. There is then nothing open to a court to do to assist the prospective litigant.

7.42 Limitation can be a minefield for the unwary. The only safe course, once you know that you have sustained injury or suffered loss, is for you to get on with your claim. Do not sit on your rights. You should be conscious that there is no obligation on a solicitor or party who knows the law to inform you that a limitation period may soon expire. It is not at all edifying, but the authors are aware of cases where a solicitor has kept up an apparently encouraging exchange of correspondence with a prospective litigant, (but without making any formal admission), until a limitation period has expired, and then told him that his claim was now extinguished.

Chapter 8: Statements of case

1. Statements of Case, or ‘pleadings’ are formal court documents which set out each party’s case. They are important documents. They inform all other parties and the judge what the pleading party will be arguing at trial.

2. No party is allowed to depart from his pleadings, ie argue a case that is inconsistent with the case set out in his pleading.

3. Pleadings must be taken very seriously. Any pleading you serve must be verified with a Statement of Truth. If the facts set out in the pleading are wrong you may be guilty of contempt of court and it is likely to affect the judge’s view of the your reliability and truthfulness.

4. Before drafting a pleading you should prepare carefully. A list of things to do as either a Claimant or a Defendant are set out in paragraphs 8.9 and 8.18 below

5. All pleadings must start with the title of the case and end both with a signed and dated Statement of Truth and your address for service of any subsequent pleading.


8.1 Statements of Case under CPR are what used to be called ‘pleadings’. The old name has stuck. It is widely known and understood.

8.2 The Statements of Case / Pleadings in frequent use are:

(1) Claim Form and Particulars of Claim (the latter where the particulars of details of the case are not set out in the Claim Form) – served by the Claimant

(2) Defence (and Counterclaim) – served by the Defendant, the counterclaim being added only where the Defendant wishes to make his own claim against the Claimant (a defendant making a counterclaim should make sure that he has a valid cause of action - chapter 6)

(3) Reply (and Defence to Counterclaim) – served by the Claimant

(4) (Reply to Defence to Counterclaim) – served by the Defendant

Traditionally there were other pleadings, rejoinders, surrejoinders, rebutters, surrebutters and so on, but they are now passing into antiquity.

8.3 If possible, as a litigant in person, you should obtain advice from a Citizen’s Advice Bureau or someone who has experience in court work and show them the documents you have prepared for their comment.

A. What are pleadings and why are they important?

8.4 Pleadings are the formal court documents in which each party to the proceedings sets out his case. They are essential:

(1) so that both parties (or all parties where there are more than two) know the essential details of the case his opponent is going to argue at trial, and

(2) to enable the Judge to know what issues are to be argued and on which decisions will be required in the judgment at the conclusion of the trial.

It is very important that you as a litigant set out your case properly in your pleadings. No litigant may argue a different case at trial than the one he has pleaded; a party may not “depart from his pleadings”. So it is essential you plead your case properly. If you find that you need to advance a different case to that you have pleaded you will have to ask for and obtain the court’s permission to amend your pleadings. Whether you will allowed to do so will depend on all the relevant circumstances and in particular whether your opponent is or will be significantly prejudiced by your amendment. The earlier you apply to amend the more likely you are to be given permission to amend.

B. The Statement of Truth

8.5 Pleadings must be taken seriously. You should never plead anything which you do not believe to be true. (The days when statements could be made in pleadings purely for tactical purposes are gone.) The CPR achieves this by requiring all pleadings (described in CPR 22.1 as ‘statements of case’) to be verified by a statement of truth. That means that every pleading must be personally verified by the party serving the pleading by the following statement:

“I believe the facts stated in this (name of pleading) are true.”

This is the ‘statement of truth’. It is the almost invariable practice to have the statement of truth at the end of the document being verified. However the CPR do permit the statement of truth to be contained in a separate document provided that document contains the title of the proceedings and claim number and the document being verified is properly identified [CPR 22PD.2 2.3].

8.6 It is permitted for a solicitor or litigation friend to sign the statement of truth [CPR 22.1(6)] but this should only be done where there is a good reason for the litigant to be unable to sign it.

8.7 A pleading which is served without a signed statement of truth is a valid pleading, but it may be struck out by the court [CPR 22.2].

8.8 It is very important that you make sure that the facts contained in your pleadings are accurate. Facts in a pleading verified by a statement of truth are evidence in the case. If a party deliberately lies in a pleading or other document he can be prosecuted for the crime of perjury. If you make a significant mistake you will have to apply to amend the pleading. This may affect the reliability of your evidence in the eyes of the Judge who tries the case.

C. How to go about preparing your pleading (1) as Claimant pleading a Claim Form and Particulars of Claim

8.9 Before you start drafting your pleadings

(1) Decide what cause or causes of action you are going to rely on in your claim against the defendant. Where the defendant is a company make sure you have its name correctly.

(2) Note down the elements of your cause of action, and make sure that you are in a position to prove the facts necessary to make good each element.

(3) List the matters in dispute between you and your opponent. (This will help you to identify “the issues” in the case, see chapter 6, and the areas you need to concentrate on when preparing your case and deciding which witnesses to call. You may not be able to prepare a final list of issues but if the pre-action stage has been conducted properly, see chapter 7, you should have a pretty clear idea of what the issues will be.)

(4) List what you say your opponent did wrongly or failed to do. Do this having regard to what you have to prove to make good your cause of action (This list will help you to identify the particulars of negligence or breach of contract in the case, and should help you assess how strong your case is.)

(5) List what you hope to recover as a result of the case (eg the cost of goods; the amount of compensation for damage to goods; the amount of damages for personal injury; recovery of land or goods).

(6) Prepare detailed notes of the facts both that make up the background to your case and which will prove the elements of your cause of action. As part of this exercise you should prepare a chronology setting out all the relevant events (including all important documents) as you consider them to be and any matter which your opponent has raised in pre-action correspondence. See 8.34 below.

(7) From these notes prepare an account of the relevant events in date order out of which your claim arises. Make sure that you cover all the matters in dispute between you and your opponent. This account will form the first draft of your witness statement which you will have to serve in due course.

(8) Collect together all the documents you have relating to the claim, put them in date order and prepare a list of them. Make sure that your account of events includes reference to any important document and is not inconsistent with any such document, unless you are convinced that there is something wrong with the document. (Collecting your documents together may show you that you do not have all the relevant documents because, for example, letters from a sequence of correspondence are missing, or you do not have an invoice or receipt or all the pages of an invoice or receipt. Where you are missing really important documents you could try writing to your opponent and asking for a copy (see Chapter 7.3 -7.5). If he will not provide a copy or the documents are not so important that you can properly ask for a copy in the pre-action stage you can note the missing documents and make sure you obtain a copy in disclosure, see Chapter 10.)

(9) If your case will be dependent on evidence given by one or more other witnesses, make sure that you have spoken with them and prepared at least a first draft of a statement which they are confident about and will stand by. (It is worth remembering that the closer you get to trial the more reluctant some people will be to go to court and give evidence. The sensible litigant obtains signed statements with Statements of Truth from his witnesses early on in the case.)

(10) Do not rush into starting your case and preparing your pleadings. If you start without proper preparation you may find that things go seriously wrong once the case gets under way. You may feel strongly about the iniquity of your opponent, and it may be that you (or more dangerously a member of your family or close friend) cannot wait to get going against the defendant. Pause. Prepare carefully first. Make sure that you really do have a case worth pursuing.

8.10 Drafting your pleading

(1) Draft the Claim Form by setting out in short form the nature of your claim on Practice Form N1. You must use Form N1 for a Part 7 claim (Form N208 for a Part 8 claim) [CPR 7APD.3.1], and this form will help you with the title of the proceedings. Every pleading must start with the title of the proceedings. The examples in Appendix X show you how to set out the title.

(2) Draft the Particulars of Claim by setting out, in summary form, the important facts and features of your case making sure that you include all the facts necessary to prove each element which goes to make up your cause of action. If you do not plead all facts necessary to prove your cause of action your claim may be struck out ‘for disclosing no cause of action’.

(3) Make sure that the pleading accurately sets out your case, taking into account all the material you have collected under (2) – (9) above.

8.11 It is permissible to include your Particulars of Claim in your Claim Form, but although the CPR 16PD.3 state that the particulars of claim should, if practicable, be set out in the Claim Form the advice must always be only to use the Claim Form to contain your Particulars of Claim if suing for a specific sum of money and you can set out your claim in a few sentences. For example, a claim to recover a debt may simply read “The Claimant’s claim is for money due for plumbing services as set out in the attached Invoices 123 and 124 dated 3 June and 28 June 2012 totalling £43,450”. In all other cases state in the Claim Form that the Particulars of Claim will follow, and prepare a separate document.

8.12 In drafting your Particulars of Claim make sure you start with the title of the case and that you give your address for service [CPR 16PD.3.8]. CPR PD16 paragraphs 4 to 9 specify matters which must be included in (a) personal injury claims, (b) fatal accidents act claims, (c) hire purchase claims, (d) claims relating to land, and (e) claims for money expressed in a foreign currency. Make sure you cover the points raised. Two further points:

(1) if the claim is to recover goods you must include a statement of the value of the goods in question;

(2) there are special rules relating to contract claims. These are

(a) if you are relying on a written contract you must identify that contract in your pleading and attach a copy of the contract to your pleading;

(b) if you are relying on an oral contract your Particulars of Claim must set out the contractual words used and state: (i) by whom, (ii) to whom, (iii) when, and (iv) where these words were spoken. You do not have to give the words verbatim or as in speech; the gist is sufficient.

(c) if you are relying on a contract which has been entered into by conduct your Particulars of Claim must specify the conduct relied on and state (i) by whom, (ii) when, and (iii) where the acts constituting the conduct were done.

8.13 Always use short numbered paragraphs. The document should be typed. You will presumably wish to claim interest on any sum awarded and if so you must say so specifically in the Particulars of Claim. CPR 16.4 contains mandatory rules about pleading interest and certain types of damage (exemplary, aggravated or provisional – which, incidentally, are very rare in practice) and these need to be followed.

8.14 Provided you set out your case on all the facts necessary to prove your claim your pleading will pass muster. Make sure that the facts are set out in chronological order and that you do no more than summarise them. The full details of the relevant facts will be set out later in your witness statements. The old adage ‘Facts not law; Facts not evidence’ remains as true today as ever. It means that you do not have to set out the legal basis of your claim in your pleading, simply the facts that go to make up your claim. Further, you do not set out the evidence, ie the details, just the basic facts that go to make up your claim.

8.15 Do not expect to get it right first time. Pleadings do need to be worked on. Many people (even barristers) can occasionally get ‘writer’s block’. A blank sheet of paper can be frightening. The answer is usually to get writing, even if you think (or are sure) that you may later have to rework your text. If your Particulars of Claim becomes lengthy and a little discursive, go through what you have written and ask: ‘does this bit really have to go in either to prove an element of my cause of action or to get across the essential nature of my claim?’. If it does not, cross it out.

8.16 Even if there are mistakes of a technical nature in your pleading as served you should not worry about it. There is a myth, widely held, that lawyers are all too keen to take technical points and judges are prepared to determine disputes without having a trial on the merits. That may have been the case centuries ago but not today. Professional lawyers regularly make mistakes in their pleadings. Mistakes may have to be corrected (where there is a mandatory rule to comply with) but few judges will be difficult about it. When a Judge says that it is 43 important that the pleading is correct he means that it is important that the facts in a pleading are correct. This is not a technical matter, it is an issue of credibility. If a litigant changes his account of the relevant facts he may find that he is not believed.

8.17 It is very difficult to give general advice. Below is a suggested general format which you will need to adapt to the particular facts of your claim.

(1) State the relationship between the Claimant and the Defendant . For example (“The Defendant is a builder who agreed to carry out work to the Claimant’s home at 25 Broad Road, Newtown.”)

(2) Set out in chronological order the dates and details of all the major events so as to show the course of events and in what circumstances the Defendant caused the damage or loss. This may take several short numbered paragraphs. So if the claim is for failure to stick to the terms of an agreement then it should state the terms of the original agreement and any changes or alterations to the work to be done under the agreement or any later changes or variations to that original agreement as they occurred. It may also include details of important conversations between the Claimant and the Defendant (particularly any which altered the agreement). It should also set out the details of any important written documents (such as when it was written, by whom, to whom and in what terms).

(3) Set out in short numbered sentences what the Defendant did wrongly or failed to do. This may involve setting out the different ways in which the Defendant was negligent (careless) in a claim in tort or what it was that he failed to do which he should have done in a claim in contract. This may well involve setting out a list of individual instances of breach of duty of care or breach of contract such as bad workmanship in different parts of the work or a list of damage caused by the work he did.

(4) Set out in detail what losses you have suffered or are likely to suffer in the future. In a claim for damage to personal property (ie property other than land or buildings) this may be the cost of repair or replacement. In a claim for poor workmanship to a house, state what it has already cost and or is likely to cost in the future to put right the poor work. Refer to and give details of any invoices for sums paid or professional estimates for what it has or will cost. If you do not have a professional estimate you will have to give your own, but remember in this instance that while your own estimate may be sufficient for pleading purposes it will rarely be sufficient for the purposes of obtaining an award of damages.

(5) At the conclusion of the Particulars of Claim have a paragraph setting out what it is that you are claiming. For example

“The Claimant therefore claims:-

(1) Damages to be assessed (limited to £100,000), or The sum of £50,000, or A declaration (of a legal right) (eg) that the Claimant is entitled to use the right of way marked in blue on the attached plan.

(2) Interest pursuant to statute

(3) Costs”

(6) Finally you must include the statement of truth, signed and dated and the address at which you will accept service of documents from the defendant.

D. How to go about preparing your pleading (2) as Defendant pleading a Defence (and Counterclaim)

8.18 First carry out preparation as suggested at 8.9 above:

(i) Work out the cause or causes of action which form the basis of the claim against you, and note down the elements of the Claimant’s cause of action, (see Appendix Y). Show that the facts are such that the Claimant’s case must fail on at least one element of that cause of action. You may find that you have to admit part of the claim.

(ii) List all the matters in dispute between you and your opponent (see 8.9(3) above).

(iii) Prepare detailed notes of the facts both that make up the background to your case and which will disprove one or more elements of your opponent’s cause of action.

(iv) From these notes prepare an account of the relevant events out of which your opponent’s claim arises. Make sure that you cover all the matters in dispute between you and your opponent. This account will form the first draft of your witness statement which you will have to serve in due course.

(v) Check that you have copies of any documents referred to in the Particulars of Claim and ask for copies of any document you do not have. Collect together all the documents you have relating to the claim, put them in date order and prepare a list of them. Make sure that your account of events includes reference to any important document and is not inconsistent with any such document, unless you are convinced that there is something wrong with the document.

(vi) If your defence will be dependent on evidence given by one or more other witnesses, make sure that you have spoken with them and prepared at least a first draft of a statement which they are confident about and will stand by.

(vii) If you wish to make a counterclaim against the claimant check through the points made in 8.9 above to make sure you have not missed anything.

8.19 Remember there is a strict time limit to comply with to avoid judgment being entered against the Defendant by default. Do not delay your work, however irritated you may be that you are being compelled to do the work at all. But also remember that you can ask for more time. In the first instance ask your opponent to agree to allow you more time. Do this by writing a letter asking to be given until a specified date to serve your defence, in the expectation that you will get a letter back which can be shown to the court later if necessary. If your opponent will not agree to give you more time you should apply to the court, very promptly, to ask for more time. An application to the court must be made using the appropriate form (N244 - see paragraph 13.13). If all you are asking for is 14 or 21 additional days it will usually be sufficient that you state simply that you need the time. If you want a longer period you should explain in your application why you need the time. If the Claimant has started proceedings without complying with a pre-action protocol or sending a proper letter of claim (see chapter 7) spell this out clearly for this will almost certainly justify an extension of several weeks for your defence.

8.20 If you want to make a counterclaim against the Claimant you may do so in the same pleading as the defence. There is a convenience angle here, see below. But it is not essential that a counterclaim is served with the defence and you should not delay your defence and risk having judgment entered against you in default because you are not ready to plead your counterclaim.

8.21 Pleading the defence You should plead your defence by reference to the numbered paragraphs of the Particulars of Claim. If you have a litigant in person as an opponent who has set out a screed of text without numbered paragraphs this will be very irritating (for the Judge as well as yourself). It is suggested that you make a copy of the Particulars of Claim, divide it up into convenient paragraphs to which you plead, and serve a copy of your annotations with your defence.

8.22 Go carefully through each numbered paragraph of the Particulars of Claim and plead to it, either by admitting it in full, or denying it in full, or giving a qualified admission. Be sensible. Do not deny things which you know are correct, especially where they are merely descriptive. So taking the example in 8.17(1) above, if you are a builder simply plead: Paragraph 1 of the Particulars of Claim is admitted.

8.23 Where there is a paragraph in the Particulars of Claim which gives an account of events and you agree with part of what is said but not all of it, you may adopt a formula such as “Save that [the Defendant attended the site on the day in question to inspect the building but did not gain access to the roof space] paragraph 2 of the Particulars of Claim is admitted.

8.24 An important rule. It is a rule of pleading that every fact set out in the Particulars of Claim which is not denied in the Defence is deemed (ie taken) to be admitted. It is therefore important that you deny any assertion of fact which you do not accept to be true. This may be done fact by fact, but that can become tedious. You can deny several facts in any particular paragraph by denying the whole paragraph or by using a formula such as “Although the Defendant (or, if you prefer, “I”) did visit the premises on 3 May 2012 and saw and spoke to the Claimant’s wife all the other facts in paragraph 2 of the Particulars of Claim are denied”. Many pleaders play safe by adding to the end of the defence a formula such as:

“Except as is expressly admitted above all facts and matters alleged in the Particulars of Claim are denied”.

8.25 It is essential that the Defence denies the paragraph or paragraphs of the Particulars of Claim which plead that the Defendant has acted in breach of contract or has been negligent or whatever arises on the Claimant’s cause of action. Failure to do so may result in the Claimant applying for judgment. In some cases the Defence relied on by the Defendant involves proving certain facts. Those facts must be pleaded.

8.26 Pleading a counterclaim. A counterclaim is a separate claim in its own right. You can plead it in the same document as a defence, using the title ‘Defence and Counterclaim’. Plead the Defence first. Then, underneath the sub-heading ‘Counterclaim’ plead the counterclaim. All the facts and matters necessary to make good the cause of action in the counterclaim must be pleaded, and a counterclaim which does not plead all necessary facts may be struck out for disclosing no cause of action. However if you have pleaded important facts in your defence, eg a contract on which you wish to bring your counterclaim, you may begin your counterclaim by pleading: ‘The Defendant repeats his defence’ and you do not have to set these facts out again. End the counterclaim by setting out the claim that is being made, for example, “And the Defendant Counterclaims Damages, and Interest and Costs” and then verify the pleading with a Statement of Truth.

8.27 Defence by way of set-off. Set-off can be a highly difficult technical subject, but the easiest and most common form of set-off can be usefully mentioned here. Where each party to a contract has separate claims against the other arising out of that contract these separate claims can be set off against each other. So for example where a householder contracts with a builder to carry out work for a specific price and the builder does the work the householder will (usually) be liable to pay the price for the works. But if the builder does not do all the work competently and the householder has to engage another builder to rectify the works the householder will have a cross-claim for the cost of the rectification works. If the builder sues for the balance of the price the householder may 47 counterclaim the cost of the rectification work and use that counterclaim as a defence either to reduce the sum due to the builder or to extinguish it altogether. It is necessary however to plead the defence by way of set off in the defence. A formula such as ‘the Defendant sets off his counterclaim’ will be sufficient.

E. How to go about preparing your pleading (3) as Claimant pleading a Reply (and Defence to Counterclaim)

8.28 It is rarely necessary to plead a Reply. The old rule still applies, namely that a Reply is only necessary if the Claimant wishes to ‘confess and avoid’. This is an old-fashioned way of saying that if the Claimant accepts that the Defence raises a defence which is, or might be, correct but which the Claimant asserts he has an answer to if it is correct, the Claimant should plead the facts which answer the Defence in a Reply. This makes it clear that the Claimant will rely on these additional facts in order to defeat the defence.

8.29 Some litigants use a Reply to put forward additional facts or arguments which may counter matters raised in the Defence even though there is no admission of anything asserted in the Defence. Such a pleading will be purely tactical, but so long as it is concise and to the point the court will not object to it.

8.30 There is no need for you as a Claimant to deny assertions of fact made in a defence. However if you are also pleading a Defence to Counterclaim with your Reply the normal rule applies as to facts being deemed to be true if not expressly denied, so make sure you deny any fact pleaded in the Counterclaim with which you do not agree.

8.31 If you are a Claimant and your opponent makes a counterclaim, you must make sure that you plead a defence, and in doing so you must make sure that you deny every fact pleaded in the counterclaim with which you do not agree. There will almost certainly be time limits to take into account. If you cannot plead your Defence to Counterclaim within the time limit, ask your opponent for more time, and if he refuses make an application to the court.

8.32 The same advice applies to a Defendant drafting a Reply to Defence to Counterclaim as to a Claimant drafting a Reply.

8.33 As with any other pleading (Statement of Case) a Reply (and) a Defence to Counterclaim, and a Reply to Defence to Counterclaim must be verified by a Statement of Truth. All pleadings should be dated and give the service address of the party serving them.

F. Preparing a chronology

8.34 If you are to prepare your case properly and present your arguments to best advantage at trial you should never take anything for granted. Thorough preparation can be tedious and can seem unnecessary, particularly as you will have lived through the relevant events yourself. But if the case is worth fighting at all, it is worth doing well, and part of doing it well is to check your case as best you can through the eyes of someone who comes to it afresh, as the judge will in due course.

8.35 This is rarely straightforward, but one very good way to ensure that you look at your case as objectively as possible is to prepare a detailed chronology. By that is meant set out all the events that form part of the dispute in chronological order so that you can see (or remind yourself) how they unfurled at the time. It is often the position that a good chronology will put events in perspective and will greatly assist you both to see where there are gaps in your evidence and to present your case to best advantage.

8.36 There is no one way to prepare a helpful chronology. But unless an alternative approach comments itself it is suggested that you use three columns: (1) date, (2) event, (3) reference, ie where you obtain the information for the first two columns. This may be from a document (whether a letter, a diary entry, or other document such as invoice or delivery note), or from the recollection of yourself or a witness, something that will form part of a witness statement in due course.

8.37 As the case progresses you will almost certainly need to add to your chronology. You should revisit your chronology after disclosure when you have your opponent’s documents to hand, as you prepare your witness statements, and when you have received your opponent’s witness statements.

Attendance notes

8.38 Another, unrelated, practical tip in conducting litigation is to keep attendance notes. When you go to court for any hearing do keep a careful note of what is being said. You will see any barrister or solicitor opponent keeping a note, for it may be useful later on to have an aide memoire as to what happened at the hearing. Similarly with telephone calls. As you speak on the phone to a member of the court staff, or your opponent, keep a note of the main elements of the conversation. You never know when it might be important for you to have a contemporary record of what was said. You can be sure that the solicitor at the other end of the phone will be jotting down notes as you speak.

Chapter 9: Default judgment & non-compliance

1. Litigants who do not comply with the time limits set by the Rules or in directions given by Court Order are likely to find that judgment is ordered against them or a sanction is imposed which may harm their case at trial.

2. If a Defendant fails to respond to service of the Claim Form or Particulars of Claim, the Claimant may obtain judgment against him ‘in default’ ie without having to have a trial.

3. All Court Orders and directions which set a date and time within which the party must carry out a particular step in the action should be complied with. Failure to comply will usually necessitate an application to the Court which will almost certainly result in the party being ordered to pay costs.

4. Although the Court will often give a litigant more time to take any particular step in the action where there is reason to do so, there is no guarantee that the Court will extend a time limit. The Court is unlikely to extend time twice without imposing a sanction.

5. There are a wide range of sanctions available to the Court to impose on a litigant who fails to comply with a Court Order, or with any provision of the CPR or a practice direction.

6. A litigant may apply to set aside a default judgment or to obtain relief from a sanction. However any such application must be made promptly. If there is any delay in making the application a good reason must be given for the delay.

7. An application to set aside a default judgment or for relief from sanction must be supported by a witness statement verified by a statement of truth. The witness statement should explain why the litigant has failed to comply with the relevant Rule, Order or Practice Direction and give reasons why the judgment should be set aside or relief given from the sanction. Where the litigant is applying to set aside a default judgment the witness statement should also set out the nature of the litigant’s defence and show that he has a defence worth arguing over at trial.

8. If you realise in advance that you are unlikely to be able to meet a time limit, you should apply to the Court as soon as possible and request an extension of time. Do not wait until the time limit passes.

A. Default Judgment

9.1 A ‘Default Judgment’ is a judgment without a trial or consideration of merits where a defendant has either (a) failed to file an acknowledgment of service or (b) has failed to file a defence [CPR 12.1]. Where the claim is for a specific sum of money the Claimant will usually be able to enter judgment for the sum claimed (and interest). If the claim is for an unspecified amount (eg “damages”), the judgment is final as to the Defendant’s liability to pay but the amount to be paid will be determined by the Court at a later hearing (at which the Defendant may present evidence).

9.2 A judgment may be entered in default:

(1) if the Defendant fails to file an acknowledgement of service within the time limit (14 days after service; CPR Pt.10.3) or

(2) if, having filed an acknowledgement of service, the Defendant fails to file a Defence within the time limit (28 days from service of the Particulars of Claim, CPR Pt 15.4)

9.3 A Default Judgment may be obtained where the claim is for:

(1) a specified sum of money;

(2) an amount of money to be decided by the court;

(3) delivery of goods where the claim form gives the Defendant the alternative of paying their value;

(4) any combination of the above remedies; or

(5) where the claim is for one or more of the above remedies together with other remedies and the Claimant abandons his claims for other remedies in his request for judgment.

9.4 A Default Judgment may not be obtained in certain cases, such as:

(1) a claim for delivery of goods under an agreement regulated by the Consumer Credit Act 1974;

(2) a claim commenced under the Part 8 procedure (see chapter 7);

3) mortgage and possession of property claims;

(4) if the Defendant has paid the whole claim or has filed an admission of liability to pay in full but has asked for time to pay;

(5) if the Defendant has applied to have the Claimant’s Particulars of Claim struck out under CPR 3.4 or for summary judgment under CPR 29.

9.5 The Claimant must apply for a default judgment. The court will not order judgment without an application. A Claimant may obtain a default judgment by filing a request in Form N205 or N227.

B. Setting aside a Default Judgment (CPR Part 13)

9.6 The Court must set aside a default judgment if it can be shown that the necessary conditions in CPR 12 were not complied with when the judgment was obtained.

9.7 In all other cases the Court may set aside or vary the default judgment. However, the Court will only do so where:-

(1) the application is made promptly (ie as soon as reasonably possible after the Defendant becomes aware of the default judgment) and,

(2) Either

(a) the Defendant has a real prospect of successfully defending all (or part of) the claim, or

(b) there is some other good reason why the judgment should be set aside or varied, or the defendant should be allowed to defend the claim. [CPR 13.3]

9.8 If you need to apply to set aside a default judgment your application must be supported by a detailed witness statement, signed with a statement of truth.

This witness statement should contain full details of :-

(1) when and how you became aware of the proceedings,

(2) what actions you took to prepare your defence after you became aware of the claim,

(3) why you failed to respond to the claim in time,

(4) when and how you first became aware of the default judgment,

(5) what you then did and, if there is any delay in making your application, you must give detailed reasons for that delay, and

(6) full details of the nature of your defence to the claim (this should include as much information as possible to enable the Court to judge whether your defence has reasonable prospects of succeeding in full or, at least, in part). It would be sensible for you to prepare a draft Defence (ie the pleading which you would file if your application were successful), and attach it to your witness statement.

9.9 If the Court sets aside a default judgment, it may do so “on terms”, such as the payment of costs, or the payment into Court of a sum of money pending the final hearing. The Court will usually give directions as to the future conduct of the proceedings.

C. Sanctions and relief from sanctions

9.10 Quite apart from default judgments the court may impose sanctions against any party for non-compliance with Court Orders.

9.11 The Court enforces its control of the proceedings by ordering that particular directions shall be carried out by a specified date and time. The Courts place particular importance on such time limits as they impose a strict timetable which progresses the case to the eventual trial. As a result the parties cannot alter or amend the timetable to suit themselves. They must obtain the approval of the Court for any amendment.

9.12 It is important that you take directions given in a Court Order seriously. If you are unlikely to be able to meet a time limit you should apply to the Court (in advance of the date) for an extension of time setting out full reasons in a separate statement.

9.13 If you fail to meet a time limit your opponent may apply to the Court for an order requiring you to comply, and if you fail to do so, imposing a sanction for non-compliance, see below. This applies equally to your opponent, against whom you may apply for an order with a sanction (an ‘unless order’).

9.14 Your or your opponent’s application may be made for an order without a hearing or, in more serious cases, with a hearing. In either case the party in default will almost certainly be ordered to pay the costs of the application, even if he has complied with the direction by the time of the hearing of the application, although in such a case there will be no sanction except in extreme cases. Where the party in default has not complied with the direction by the time of the hearing of the application, the Court is likely to order that unless he complies with the direction by a certain date he will suffer a sanction. These Orders are often referred to as ‘unless’ orders, eg “unless the Defendant serves his witness statements by [date] he be precluded from adducing evidence on any issue relating to liability”.

9.15 The sanction may be quite disastrous for the party in default. Examples of sanctions which may be imposed on a defaulting party are:-

(a) being precluded from calling evidence on a particular matter at trial;

(b) being precluded from calling a particular witness;

(c) being prevented from arguing a specific issue;

(d) having part of his claim or defence struck out;

(e) being ordered to pay a sum of money into Court to be held until the final outcome of the case;

(f) having the whole of a claim or the whole of a defence struck out so that the defaulting party loses the action; or