When you start the debt advice process, your debt advice case manager will ask you for a number of documents, we refer to these as verification documents. There are a number of reasons why we need to check your information, including assessing the best debt strategy for you, and to meet the requirements of our regulator. We also want to make sure that the advice we give is accurate to your situation and that we provide the best quality advice.
Please see the types of documents you might be asked to provide below, depending on which are appropriate to your situation. It is always helpful to have these organised and ready for your first appointment if at all possible.