Web Accessibility Guidance

What is Web Accessibility?

Web accessibility is about helping as many people as possible to be able to navigate and interact with a website successfully. Accessibility does not have to be limited to people with disabilities, it can apply to anyone that might face a barrier to accessing a website; such as older people, being situated in a sunny area, limited to mobile device access, slow connection speed and those needing translation into another language.

There are a lot of web accessibility tools to add to websites but these can be expensive. Money Advice Hub is committed to support web accessibility to the best of its ability and budget, this guidance covers all the options available to users navigating through our website.

We periodically review any new technologies within our budget to improve web accessibility, please take a look through all the accessibility options available now and listed below.

Microsoft Web Page Translation Tool

You can use Microsoft's Bing URL translator to translate a web page in over 60 languages. You will find an icon on the header of each of our web pages to the right on desktop and tablet, or at the bottom of the header on a mobile phone.

This free online tool requires the URL address of the webpage you would like to translate, you will need to copy this before clicking on the translate icon, for instructions on how to do this, please see below:

Copying the Web Page URL

MAC Users*

1. Click within the URL address bar of the webpage (i.e. https://www.moneyadvicehub.org.uk/), then use (command) + c to copy the URL address from the web page you want to translate.

2. Click the Bing translator button to navigate to the 'translate web page', then use (command) + v to paste the URL address in the blank URL address bar.

3. Next, choose which language you would like the web page translated to, then click the green 'translate' button' your chosen website will then load onto the page and translate into your chosen language.

Windows Users*

1. Click within the URL address bar (i.e. https://www.moneyadvicehub.org.uk/), then use Ctrl (control) + c to copy the URL address from the web page you want to translate.

2. Click the Bing translator button to navigate to the 'translate web page', then use Ctrl (control) + v to paste the URL address in the blank URL address bar.

3. Next, choose which language you would like the web page translated to, then click the green 'translate' button, your chosen web page will then load onto the page and translate into your chosen language.

iPhone and Android Mobile Phones*

1. Long-tap the URL address to select it, then tap Copy on the toolbar that appears.

2. Tap and hold on the translate URL address bar field to until a toolbar appears, then tap Paste on the toolbar.

3. Next, choose which language you would like the web page translated to, then click the green 'translate' button, your chosen web page will then load onto the page and translate into your chosen language.

*You will need to repeat these steps for each page.

You can also download the Microsoft Bing translator app to translate to translate paragraphs, use speech to text and image translation.

Google Translate Document Tool

If you need to translate one of the documents available on our website, you can use the free Google translate document tool.

  1. Save the document first to your computer or mobile device. Google can translate the following formats: doc, .docx, .odf, .pdf, .ppt, .pptx, .ps, .rtf, .txt, .xls, or .xlsx. The size limit of the file is stated as 1MB.
  2. Click the Google translate tool > select the language you want to translate the document into.
  3. Click the blue 'Browse your computer' button and choose the document you have saved in step 1, the document will then be visible on your screen.
  4. Click the blue 'Translate' button. The translated document will appear on your screen.
  5. To print the translation, right click a desktop screen and select print or choose the 3 vertical dots menu or share icon on a mobile phone.
  6. Once you are in a 'print screen', you can change the destination to create a PDF document.
  7. Google Chrome users can also add the Full Page Screen Capture Chrome Extension that captures the entire page and can be saved as a PDF or image file.

You can also download the Google translate app to translate paragraphs, use speech to text and image translation.

Zoom in and out of Font Size

MacOS users

You can very simply increase or decrease the text size using short cuts keys:

Increase: Hold the (command) key down while pressing the + (plus key)

Decrease: Hold the (command) key down while pressing the - (minus key)

If you have a touch screen device, you can also pinch the screen with your fingers to increase or decrease text size. You can also use your fingers on a Mac trackpad to zoom in and out of a page.

You can also change text size in your browser's settings.

Windows and Linux users

You can very simply increase or decrease the text size using short cuts keys:

Increase: Hold the Ctrl (control) key down while pressing the + (plus key)

Decrease: Hold the Ctrl (control) key down while pressing the - (minus key)

If you have a touch screen device, you can also pinch the screen with your fingers to increase or decrease text size. You can also use your fingers on certain types of trackpad, e.g. a Chromebook to zoom in and out of a page.

You can also change text size in your browser's settings.

Free Screen Readers

MacOS X VoiceOver

Starting with OS 10.4 (Tiger), Mac OS X has included a fully integrated screenreader called VoiceOver. You can switch this on via system preferences.

1. Click the  icon and scroll to system preferences, then click accessibility.

2. Scroll to VoiceOver, then click enable

3. While in the Voiceover settings screen you can access training on how to use it.

For older versions of MAC OS you can find detailed guidance from My Web My Way.

Free ChromeVox Chrome Extension

Google ChromeVox is a Google Chrome screen reader extension for visually impaired users. You will need to be signed into Google Chrome to install it.

1. Sign into Google Chrome

2. Click install Google ChromeVox

3. The screenreader will then start reading the screen aloud.

4. You can highlight specific sections of text using your mouse and trackpad to control what is read aloud.

NVDA by NVA Access (Windows only)

NVA Access is a registered charity providing a free screenreader download, they ask for a donation to help with the cost of development but a donation is optional.

1. Download the free NVDA software execution file.

2. Run the file and install.

2. Read the free user guide.

BBC My Web My Way

The BBC website My Web My Way is full of useful information and detailed guides. You can visit the sections applicable to you by choosing one of our button links below: